Christopher Dossantos

Experience

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  Planet Fitness

  Jul 2010 - Nov 2012

  Overnight Manager

  -Managed overnight gym operations, ensuring a positive member experience.-Supervised and guided overnight staff, including front desk associates and cleaning crew.-Delivered exceptional customer service, resolving concerns and maintaining an inclusive environment.-Monitored and reported facility maintenance needs, addressing equipment malfunctions and hazards.-Ensured security and safety protocols were followed, conducting regular facility walkthroughs.-Checked in members, managed enrollments, and handled cash transactions.-Prepared for emergencies, maintained knowledge of procedures, and assisted with administrative tasks. Show less

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  NYS Office for People With Developmental Disabilities

  Nov 2012 - Dec 2018

  Direct Assistant I

  -Provided personalized support to individuals with developmental disabilities, promoting independence and community integration.-Implemented care plans, assisted with personal hygiene and medication administration.-Facilitated life skills training, including cooking, cleaning, and money management.-Supported community participation through recreational outings and educational programs.-Implemented behavior support strategies and maintained accurate documentation.-Communicated effectively with individuals, families, and professionals involved in care. Show less

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  Customized Climate

  Aug 2017 - Feb 2018

  Heating Air Conditioning Technician

  -Installed, repaired, and maintained HVAC systems according to manufacturer instructions and standards.-Conducted diagnostics and implemented effective solutions for system issues.-Performed repairs, replacements, and adjustments to ensure optimal performance.-Carried out preventive maintenance tasks to prolong equipment lifespan.-Provided exceptional customer service, addressing inquiries and offering recommendations.-Adhered to safety protocols and regulations, maintaining accurate records. Show less

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  NYS Department of Correctional Services

  Dec 2018 - now

  Correctional Officer

  -Ensured facility safety and security by enforcing rules, conducting inspections, and monitoring activities.-Oversaw individuals' daily activities, maintained order, and conducted accurate headcounts.-Implemented security protocols, including searches, to prevent contraband and maintain control.-Responded to and resolved incidents using crisis intervention techniques and established procedures.-Conducted routine cell inspections, enforced regulations, and upheld facility cleanliness.-Maintained detailed incident records and followed departmental policies. Show less