Yulia Gutor

Yulia Gutor

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location of Yulia GutorMiami, Florida, United States

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  • Timeline

  • About me

    Delivery Manager I AI & RPA Enterprise Solutions

  • Education

    • Belarus State Economic University

      2006 - 2011
      Specialist / Bachelor International Economics / International Investments

      Activities and Societies: Belarusian Republican Youth Union, Debate team, Tennis club.

    • IE Business School

      2014 - 2015
      Master of Business Administration (MBA) Business Administration and Management, General 3.41

      Activities and Societies: IE Admissions Ambassador

  • Experience

    • Kore-Ilbo Company / car tires & batteries

      Sept 2010 - Nov 2014

      Coordinated new channels of distribution by developing e-commerce on the 2 largest online platforms. Executed marketing campaigns. Organized and executed sales via governmental tenders and auctions. Expanded retail trade, contributing to 10% of the total company revenue. Managed corporate accounts. Led sales via governmental tenders and auctions. Managed company purchases, logistics, and customs clearance. Analyzed local market and developed strategies for enhancing company position. Administered wholesale operations in Minsk region, increasing the customer pool by 30%, managing debt client relations, and analyzing local market segments.

      • Head of Marketing and Business Development

        Jan 2013 - Nov 2014
      • Business Development Manager

        Jan 2012 - Dec 2012
      • Supply Manager

        Jul 2011 - Jan 2012
      • Sales Manager

        Sept 2010 - Jun 2011
    • NP OOO Protseon

      May 2016 - Apr 2017
      Marketing Director

      Led successful planning and execution in the e-commerce unit, achieving 20% of the total company revenue. Implemented optimization strategy that saved 10% of the annual operational costs. Managed key accounts and built strong relationships with international business partners. Coordinated impactful HR strategies for organizational success.

    • WorkFusion

      Apr 2017 - Jan 2024

      Effectively managed cross industry client portfolio exceeding $2M ARR, with a focus in the BFSI sector. Managed and nurtured a portfolio of 10+ accounts (TransUnion, Carter Bank, Bank of Asia, etc.), maintaining 79% contribution margin. Renewed $1.2M in ARR for 2023 at 100%, showcasting strong client relationship.Secured a multi-year renewal with $1.5M TCV with one of the largest credit bureaus in the US, an impactful accomplishment that had not been realized previously with this customer.Successfully retained a $0.26M account marked as a potential churn by implementing strategic client engagement initiatives.Secured a $0.2M professional services deal in Intelligent Document Processing with a healthcare customer.Efficiently coordinated and supported Cloud and On-premise customer software installations and product upgrades. Show less Managed services operations with a focus on efficiency improvements, cost reduction, and enhanced project profitability within the Professional Services department. Successfully handled project staffing for 10+ parallel RPA and ML (Machine Learning) implementations, resulting in the successful execution of over 40 projects annually. Achieved and maintained internal team utilization at 85%+ and billability at 60%+, contributing to overall operational excellence. Optimized Professional Services PnL to reach company targets in revenue recognition, new bookings, project margins. Executed 7+ high-quality technical enablement programs for key partners and alliances (EPAM, Capgemini, Infosys, Accenture, Genpact, etc.). Spearheaded the implementation and training of internal teams on JIRA and Salesforce operations, enhancing overall organizational efficiency. Show less Successfully established and nurtured a multi-layer Partner framework, leading partners through their lifecycle, from initial onboarding to ongoing collaboration, to drive mutually beneficial relationships. Pioneered technical Partner enablement program to build and scale up partner implementation capabilities and product expertise. Expanded Partner resource pool to over 100 experts globally (EPAM, Capgemini, DXC, Accenture, PWC, Cognizant), actively contributing to WorkFusion implementation projects. Orchestrated resource management functions, encompassing project staffing for 60+ FTEs, delivery capacity planning, employee utilization, and strategic initiatives for project cost reduction. Show less Successfully prospected and cultivated strong relationships with F500 customers and senior client executives in the EMEA region, bringing first leads for the largest retail customer in EMEA. Significantly expanded sales pipeline for Account Executives by bringing 20+ qualified leads each financial quarter. Delivered expert consulting services on AI (cognitive) and RPA solutions. Maintained meticulous reporting of account management activities, ensuring accuracy and efficiency, using Salesforce CRM. Show less

      • Strategic Account Manager

        Dec 2022 - Jan 2024
      • Director, Partner & Services Operations

        Jul 2019 - Nov 2022
      • Partner Manager

        Feb 2018 - Jun 2019
      • Business Development Manager

        Apr 2017 - Feb 2018
    • Good Guys and Yachts

      Apr 2024 - Aug 2024
      Account Manager

      Cultivated and sustained relationships with yacht manufacturers, owners, brokers, and industry stakeholders, leading to a 2x increase in partner engagement through consistent communication and networking. Managed a portfolio of 5 key accounts, contributing to a 50% growth in sales. Supported efforts in acquiring new clients, including a significant private aviation client, which opened an additional market and sales channel. Actively promoted company services through targeted marketing initiatives and direct client interactions, resulting in a 70% increase in service bookings. Show less

    • Mphasis

      Sept 2024 - now
      Senior Project Management Lead
  • Licenses & Certifications

    • Effective B2B sales processes

      The NorthStar Consulting Group
      Sept 2017
    • Comparing Agile versus Waterfall Project Management

      LinkedIn
      May 2020
      View certificate certificate
    • IT Project Management

      IT Academy
      Jun 2020
    • Automation Essentials

      Automation Essentials, Inc.
      Sept 2017
      View certificate certificate