Digna Marquez

Experience

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  Applebee's Neighborhood Grill + Bar

  Nov 2020 - Jul 2022

  Hostess

  Greeted and seated guests to ensure a welcoming dining experienceManaged incoming phone calls and assisted guests with service inquiriesSupported the dining room team by clearing and resetting tables efficientlyHandled payment transactions, verified credit card charges, and processed online order paymentsMaintained a smooth front-of-house operation by coordinating with team members and managing guest flow

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  Sunset Landscaping Services

  Jul 2022 - Jul 2024

  Bookkeeper

  Managed accounts payable and receivable, payroll, and daily financial transactions using QuickBooksPerformed routine accounting duties, including general ledger entries and monthly financial reportingReconciled accounts and documented all payments and financial modificationsMaintained clear and consistent communication with the business owner, especially regarding discrepancies or irregularities

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  David's Bridal

  Apr 2023 - Jul 2023

  Customer Service Representative & Dress Consultant

  Assisted customers in selecting dresses based on style preferences and special occasionsHandled phone inquiries, scheduled and modified bridal appointmentsPromoted the Diamond Loyalty rewards program to enhance customer engagementReceived merchandise shipments and ensured accurate inventory trackingDelivered exceptional customer service to create a positive and memorable shopping experience

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  WHOLE BODY CHIROPRACTIC & MASSAGE

  Sept 2023 - May 2024

  Office Assistant

  Greeted patients, answered phone calls, and managed front desk operationsScheduled appointments and maintained up-to-date, confidential patient recordsHandled data entry, filing, and electronic health record (EHR) managementProcessed payments and verified insurance information for accuracyProvided administrative support to staff and assisted with various office tasksMaintained consistent communication with patients for follow-ups, appointment reminders, and general support Show less

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  Amazon

  Jun 2024 - Aug 2024

  Area manager Intern

  Managed and supported a team of associates to ensure efficient daily operationsPromoted Amazon’s safety and quality standards across the departmentAnalyzed process data to identify and improve workflow efficienciesPrioritized customer satisfaction through effective team management and process optimizationMaintained consistent communication with cross-functional teams and department managers