Christopher Jones

Experience

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  Simkin’s Industries

  Jun 2000 - Sept 2004

  Data Entry Clerk/Management Trainee/Managerial Assistant

  Reported daily cash receipt’s to the Department Supervisor. *Assisted with the customer’s purchases to maintain the store’s daily goal. *Secretarial Duties upon request.

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  Banana Republic

  Mar 2005 - Jun 2006

  Lead Cashier/Customer Service Representative

  Cashier in a high volume tourist location. *Maintained daily inventory, and was responsible for the replenishment of various department’s within branch locations. *Assisted in training for newly hired employee’s. *Reported directly to the supervisor for financial disputes and totaling of cash register.

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  Atlantic Club Hotel and Casino

  Jun 2006 - Jan 2014

  Front Desk Manager

  *Acting Front Office Manager for 801 hotel rooms* Responsible for the personal development amongst a fleet of fifteen or more employees towards training for leadership in advancement to their careers.* Designate responsibilities to employees daily.* Manage Inter-department communication.* Handle customer complaints in a professional and timely manner.*Manage front services, housekeeping, as well as front desk duties and responsibilities.

• 

  Atlantic Club Casino Hotel

  Jun 2006 - Jan 2014

  Front Desk Shift Manager

  Reports directly to Front Office Manager. * Responsible for the personal development amongst a fleet of fifteen or more employees towards training for leadership in advancement to their careers. * Designate responsibilities to employee’s daily. * Manage Inter-department communication. * Handle customer complaints in a professional and timely manner. *Manage front services, housekeeping, as well as front desk duties and responsibilities.

• 

  The Claridge Hotel

  Mar 2014 - Jan 2015

  Front Desk Manager

  *Part of a team that assisted in opening hotel.* Oversee the daily operations of the front desk.* Handle all guest complaints in a timely manner* Conduct interviews * Handle payroll, scheduling, and purchasing supplies.* Delegate responsibilities according to business needs.* Assist accounting with monitoring audits.* Oversee pool, gym, and game room.

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  Sonesta Hotels

  Mar 2017 - Oct 2019

  Director of Sales Sonesta ES Suites Somers Point

  * Promoted from Front Office Manager to Director of Sales (Jan 18)* Acting General Manager (Aug 17 – Nov 17)* Maintain budgeted revenue, as well as maximize expenses of hotel.* Participate in annual budget of hotel*Coordinate group business with Director of Sales* Delegate responsibilities according to business needs

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  Wyndham Hotels & Resorts

  Oct 2019 - Jul 2020

  General Manager

  Oversee the operations of the hotel

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  SSN Hotels

  Jul 2020 - Aug 2022

  General Manager

  Oversee all aspects of hotel operations

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  Island Hospitality Management

  Aug 2022 - now

  Area General Manager