Timothy M.

Experience

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  Traffic Control Devices

  Apr 2007 - Nov 2013

  Network Administrator / ITS Technician

  Responsible for the installation, configuration, maintenance, and repair of the following equipment spread across the Central Florida highways for several major clients.Expert knowledge in navigating, configuring, designing, installing, and repair of computers and computer networking equipment (hardware and software).• Operating Systems: Windows, Linux, Cisco IOS• Office 2010, 2013: Word, Excel, Outlook• Network Types: Layer 2-3 Switches, Routers, Wireless AP’s, Firewalls, and Radios• Advanced Networking Techniques, Concepts, and Protocols – CCENT – Cisco Concepts• Network Design and Maintenance• Communications Media: Copper, Fiber Optics, and Wireless• Manufacturers: Dell, Cisco, Ruggedcom, Etherwan, Foundry, Fire Tide, Daktronics, Wavetronix, Adaptive, Vultron, B&B, Cisco, Digi, Bosh, Pelco, Vbrick, and Coretec Show less

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  Byte Size IT, LLC

  Jan 2010 - now

  Business Owner

  IT / ITS Consulting:• IT/ITS System Integration - New or Existing• Networking - Design and Planning, Modem Installation and Setup, Router Installation and Setup, Wireless Security• Data - Disaster Recovery, Storage & Encryption, and Electronic Organization• Technologies - Servers, Desktops, Laptops, Smart Phones, Tablets, and VoIP• Software - OS Installs, Driver Updates, and Software Installs• Virus & Spyware Removal• Hardware Repair• Remote Administration and Support Show less

• 

  TransCore

  Nov 2013 - Oct 2015

  ITS Technician II

  Responsible for maintaining, integrating, and repairing the FDOT D5 ITS systems, equipment and networks in Central Florida. Systems include: MVDS, Inductive Loops, Cameras (Analog and IP), all types of DMS, Communications (Fiber, Copper, Radio, Serial, Wireless), Terminal Devices, Network Switches (layers 1,2, and 3). Also perform various special projects for D5.• Purchase order requests• Install operating systems and software for TransCore technician computers• Provide computer support for field technicians• Implemented computer encryption on technician laptops• Provided technical support for ITS equipment to co-workers• Co-Created preventive maintenance software from the ground up.• Created technician tool kits and cheat sheets for equipment troubleshooting• Implement central document base that provided equipment documents and client documents to all co-workers.• Inventory management and Upkeep• Setting up MOT and executing work zone safety practices• Report and work directly with clients and management• Repair, maintain , and Troubleshoot Network issues and equipment • Work directly with Sunguide and MIMS systems Show less

• 

  Wavetronix

  Oct 2015 - May 2016

  Technician
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  Kapsch TrafficCom North America

  May 2016 - Jan 2019

  Responsible for maintenance, integration, and repairing of the Central Florida Expressway Authority Intelligent Transportation Systems.Duties• Direct Supervise up to 6 individuals and 1 subcontractor• Schedule/plan work and routes daily, prioritizing critical work orders• Maintain update to date client inventory in vehicle, field, and warehouse• Complete work orders in the allotted time specified by the contracts• Coordinate with outside agencies to perform work or gather information• Send damaged equipment out for RMA repairs and honor product warranties• Coordinate directly with clients on special projects• Keep client informed of all work performed and any issues that need attention• Diagnose issues, notify client, and make necessary repairs• Document all work performed• Be available 24/7 during on-call time to handle emergency issues• Provide support for other company projects, clients, and co-workers as needed• Assess technician abilities and provide training• Set standards for apprentice technicians on all subjects, skills, and techniques to improve overall service quality to clients• Oversee special projects and attempt to streamline when able• Locate or develop ways of improving existing methods, duties, and standards• Learn new systems, subjects, skills, and equipment then create standards and streamline as much as possible for technicians to utilize or be trained in Show less

  • Project Supervisor

    Jul 2016 - Jan 2019

  • Deputy Maintenance Supervisor

    May 2016 - Jul 2016
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  Smartmicro

  Jan 2019 - now

  Product Support Specialist