Amanda Courtney

Experience

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  Mentor Oregon Brokerage

  Feb 2011 - Jul 2012

  Caregiver

  - Thorough understanding of health and safety practices- Ability to give detailed and accurate care to client such- Carried out organized activities, games and outings to provide enjoyment and exercise

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  Community Pathways, INC.

  Jul 2011 - Jul 2012

  Caregiver

  - Thorough understanding of health and safety practices- Ability to give detailed and accurate care to client- Carried out organized activities, games and outings to provide enjoyment and exercise

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  Oregon State University

  Oct 2012 - May 2014

  Cashier

  - Excellent communication and people skills- Ability to handle and count large amounts of money- Knowledge of restaurant systems and procedures

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  Langdon Farms Golf Club

  Jun 2013 - Oct 2015

  Bartender, Event Lead

  - Thorough knowledge of menu offerings; including gourmet food, spirits, and wine- Success in multitasking while remaining professional and courteous in a fast-paced environment- Coordinated resources and team members to setup the wedding venue to match our customer's detailed expectations in a timely fashion

• 

  American Heart Association

  Jun 2014 - Sept 2014

  Advocacy Intern

  - Advocacy intern building local support for Hands-Only CPR- Working to enlist fire departments, local advocates, and CPR instructors in support and demonstrating that support at events, through positive media coverage, and in-person lobbying - Earning the support of legislators

• 

  Oregon Health & Science University

  Oct 2015 - May 2016

  Patient Access Services Specialist

  - Provided process improvement plans to our clinic while training new employees- Demonstrated the ability to work with diverse patients when scheduling and answering questions- Ability to prioritize work demands- Ability to interpret and follow policies, procedures, and protocols- Coordinated and gathered patient health information for satellite clinics

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  Signature Hospice, Home Health, Home Care

  Jun 2016 - Oct 2021

  - Manages all aspects of the patient intake and patient referral process including timely initiation of home health services- Establishes and maintains positive relationships with patients and referral sources- Verifies patient demographics, insurance benefits and coverage, and physician’s enrollment in NPI and PECOS- Collaborates with marketing staff to accomplish agency and patient goals

  • Account Manager

    Mar 2017 - Oct 2021

  • Intake Coordinator

    Jun 2016 - Mar 2017
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  Byram Healthcare

  Oct 2021 - now

  Account Manager