Stefan Marcus Mueller

Experience

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  Schweizer Armee

  Oct 2011 - Apr 2012

  Swiss Army

  Infantry Soldier

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  Swissport

  Jan 2013 - Feb 2021

  Swissport Operation Control (SOC)Monitoring and Coordinating Swissport Groundhandling procedures of all aspects for Customer Airlines at Zurich Airport Shift Leader and decision maker within the Swissport Operation Steering (SOS).Reporting directly to the Operation Manager. Allocating Swissport staff throughout different units/departements on a daily basis. Ensuring that SLA's of each Airline handled by Swissport are beeing met. Passenger Service Agent for Lufthansa Group Check-In & Gate Services

  • Duty Manager Swissport Operation Control

    Oct 2018 - Feb 2021

  • Shift Leader Resource Allocation

    Jan 2016 - Oct 2018

  • Resource Allocator

    Jan 2015 - Jan 2016

  • Passenger Service Agent

    Jan 2013 - Jan 2015
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  Wavestone

  Mar 2021 - Jan 2025

  Senior Consultant Healthcare

  Experienced IT Project Manager specializing in diagnostic imaging solutions and PACS (Picture Archiving and Communication System) implementations across Switzerland in German, French, and Italian regions.Expertise includes:• Technical Healthcare Consulting• Requirements Engineering• Life-Cycle Management• Service Contract Management• Medical Software Implementation• Medical Application Management• Hospital Rollout Management

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  Philips

  Jan 2025 - now

  Customer Project Manager Patient Monitoring Systems

  Key responsibilities include:• Managing the end-to-end project lifecycle, including forecasting revenue timing, monitoring key timelines, and ensuring site readiness for system installation.• Ensuring customer satisfaction by minimizing project cycle time, optimizing inventory, and delivering projects on track.• Assisting the Sales team with order acquisition and contributing to achieving revenue targets.• Managing patient monitoring equipment, software, and network implementations to deliver seamless solutions for our customers.• Collaborating with cross-functional teams to ensure project success, leveraging my strong leadership, communication, and negotiation skills. Show less