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Natalie Wright

Natalie Wright

Main Desk Associate/Ride Attendant

Followers of Natalie Wright602 followers
location of Natalie WrightClearwater, Florida, United States

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  • Timeline

  • About me

    Product Manager | Manager | PwC Digital

  • Education

    • Elon University

      2015 - 2019
      Bachelor of Arts - BA Media Analytics

      Activities and Societies: Lambda Pi Eta Communications Honor Society, Elon Media Analytics Club, Dean’s List and President’s List, Delta Chi Xi, Honorary Dance Fraternity Minors: Data Science, DanceRelevant Courses: Communicating Media Insights, Understanding Audiences, Data Science and Visualization, Database SystemsLeadership: Captain of Elon University Dance Team, President of Elon DanceWorks, Communications Internship Ambassador, Elon University Note Taker (learning disabilities assistance)

  • Experience

    • Adventure Park USA

      May 2015 - Aug 2015
      Main Desk Associate/Ride Attendant

      - Conducted monetary (cash and credit card) transactions for ride passes and merchandise sales- Supervised customers during use of facilities- Received two customer service awards for providing excellent customer experience

    • Frederick County Parks and Recreation

      May 2016 - Aug 2017
      Assistant Camp Director

      - Completed CPR certification, First Aid certification and passed background check- Supervised large groups of children aged three to twelve- Planned daily schedules with themed crafts, games and educational activities

    • Havas

      Jun 2018 - Aug 2018
      Analytics Intern

      • Developed social media campaign wrap-up reports to measure success in connection with other analysts• Conducted research on best practices and market trends• Redesigned website for Reach Out & Read of Greater New York in collaboration with other interns

    • PwC

      Aug 2019 - now

      • Lead sprint planning and requirements gathering for the firmwide gamification initiatives for Digital Lab, a global product focused on driving value with the use of automations, visualizations and other modern technologies• Drive the synthesis of user research and product analytics, to inform the product roadmap, including features for recommended content for users and improvements to search functionality• Design content, interface and user experience for high-traffic areas of the product, including the automation details page and user’s profile page, to drive successful engagement, as measured by an uptick in product usage by 28%• Own communications with key business stakeholders about their feature requests, product support needs and product releases• Reduce bugs and defects by 62% through collaboration with development and quality assurance team members to improve the requirements refinement process before each sprint• Create and evolve the roadmap for functionality to expand the range of technologies available within the product Show less

      • Product Manager, PwC Digital

        Jul 2024 - now

      • Senior Associate Product Manager, PwC Digital

        Jan 2022 - Aug 2024

      • Associate Product Manager, PwC Labs

        Aug 2019 - Jan 2022

  • Licenses & Certifications