
Divya Kaushik
Dt & optimization engineer

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About me
Assistant Manager at Reliance Jio Infocomm Limited
Education

University of Rajasthan
2005 - 2009
Experience

Aster Teleservices Pvt Ltd
Jan 2010 - Jul 2013Dt & optimization engineer• Drive Test and optimization engineer for Airtel (RAJASTHAN) Vendor-ERICSSON INDIA PVT LTD from 15 Jan10 to 12th July 13.• Drive Testing & Subsequent analysis of drive test data using TEMS 13.1, Nemo analyzer, Nemo outdoor Software to improve the network quality and coverage.• Knowledge about MapInfo tool and M-COM tool.• Resolved Customer Complain using Net monitor and TEMS.• KPI analysis, OPTIMIZATION of sites in concern of various KPI Parameters (SD drops,TCH drops, Traffic related parameters, SD blocking,TCH blocking etc.)• Check Hardware issues of Ericsson BTS (2204,2964,2202,2206,2111) Show less

Linkquest Telecom Limited
Aug 2013 - Apr 2015RF engineer• RF Engineer for Rcom (RAJASTHAN) Vendor-ERICSSON GLOBAL PVT LTD from 13Aug13 to Apr 2015.• Handle Costumer Complain portal and resolved any kind of technical issues related to GSM CDMA WCDMA network.• Handle Business complain Data, Voice etc issue.• Report making of Benchmarking, Baseline and TRAI’s drive on different parameter.• Generate alarms, handover report, TA per trx report etc throw M2000 tool. • Actively involved in KPI analysis, OPTIMIZATION of sites in concern of various KPI Parameters (SD drops, TCH drops, Traffic related parameters, SD blocking, TCH blocking etc.)• Auditing GSM/GPRS/EDGE coverage, dimensioning, throughput, statistics & radio parameters.• To Maintain RF KPI -- (TCH Drop, TCH Block, SD Drop, SD Block, CSSR, HOSR, TBF Drop, TBF Success rate, GPRS/ EDGE Throughput, GPRS/EDGE Payload & BLER for GPRS / EDGE) of the network within agreed benchmark, analyzing degradations in KPI & take measures to improve the performance.• RF Planning, Physical Optimization, Solve Customer Complain, BCCH and BSIC Planning, New Sites Integration and Optimization.• Sites Planning, Neighbour list analyses, Physical Optimization, Planning of BCCH, BSIC, HSN, and MAIO, work in MapInfo & MCOM.• Solve customer complain likes as HO Failure, Call drops, Bad Quality issue, Poor coverage etc and Physical Show less

Reliance Jio Infocomm Limited
May 2015 - nowIntegrated access network leadLooking LTE and Volte related KPI VDR HOSR SSSR CQI etc.Planning Macro site for capacity and coverage solution. Planning of Small Cells in areas having Low coverage / not acquirable / Capacity constraint locations to enhance Coverage and improve customer perception. Wi Fi planning for locations where Data Connectivity is required and hence to provide 4G speed to the customers IBS planning to provide in-building solutions in malls/hotels/organizations. Field LTE Network testing With X-Cal tool. E-Node B. Performing Physical optimization of the network Tools :- JCP, Net velocity, M field, X cal. Show less
Licenses & Certifications
- View certificate

Managing Virtual Teams
LinkedInJun 2020 - View certificate

Coaching Employees through Difficult Situations
LinkedInApr 2020 - View certificate

Working Remotely (2015)
LinkedInApr 2020 - View certificate

Performance Management: Conducting Performance Reviews
LinkedInJun 2020 - View certificate

Successful Goal Setting
LinkedInJun 2020 - View certificate

Goal Setting: Objectives and Key Results (OKRs)
LinkedInJun 2020 - View certificate

Conducting Motivational 1-on-1 Reviews
LinkedInJun 2020 - View certificate

Communicating with Empathy
LinkedInApr 2020 - View certificate

Time Management: Working from Home
LinkedInApr 2020 - View certificate

Productivity Tips: Finding Your Productive Mindset
LinkedInApr 2020
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