
Duncan Cosgrave
Desktop / Server support

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About me
Project / Program Manager - IT Infrastructure & Cloud Technologies
Education

Mid Warwickshire CFE
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Mid Warwickshire CFE
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Harris C.of.E - Rugby
1981 - 1985English, Mathematics, Physics, History, Engineering Drawing, CDT, REActivities and Societies: Competition Whitewater Slalom Canoeing
Experience

Barclaycard
Jun 1998 - Nov 1999Desktop / Server supportNT4 migration rollout and support around 3000 desktop PC and server systems. Initial 3 month contract with regular renewal until completion (Target date pre – millennium)

OCR
Nov 1999 - Apr 2000Support AnalystCritical systems support over millennium period and assistance with DR support

National Grid Wireless
Apr 2000 - Jan 2009Taking overall responsibility for team responsible for delivering development and support of nationwide IT infrastructure.Took the lead role in planning the design and implementation of overall strategy for UK and European IT infrastructure architecture including:-SAN data storage, security, and information lifecycle managementMicrosoft technologies – Active Directory, server, desktop, and databasesMessaging technologies – Exchange, Blackberry and Enterprise Vault Backup and Disaster Recovery/Business Continuity PlanningVMware and Citrix Application server design and management including LDAP integrationRemote working solutions (for internal and 3rd party use)Internet and perimeter security, infrastructure virus protectionApplication and server performance monitoring, reporting and alerting Show less
WINTEL Systems Infrastructure Manager
Nov 2006 - Jan 2009Senior WINTEL Systems Analyst
Apr 2000 - Nov 2006

Swinton Insurance
Apr 2009 - Jan 2013Head of IT StorageCreation and management of a new team taking responsibility for a multi site data centre transformation project focussed on delivering a structured approach to server virtualisation, data storage and protection, and Information Lifecycle Management. - This two phase project valued at £1.2m has made significant improvements in Business Critical SQL Application Performance and Business Continuity capabilities with two successful Disaster Recovery simulations in 12 months demonstrating a reduction in overall RPO/RTO to 15 minutes and 4 hours respectively; with the virtualisation element delivering immediate operational expenditure savings estimated at £50k/pa. - Diligent evaluation of suppliers and bids has ensured excellent return on investment as well as a mitigated risk approach to the delivery. - I have integrated the new team into the existing IT function including the agreement of operational procedures and SLA’s within IT, the wider Business, and its Customers; and have also introduced scalable reporting frameworks for my immediate remit which help the team to effectively understand its current data domain and growth trends to enable accurate prediction of future commitments.Current Projects - Investigation into how use of Public/Private cloud technologies could be used to deliver infrastructure cost savings and further improvements to Business Continuity capabilities through Storage, Software, and Infrastructure as a Service offerings. - Optimisation of DAG & Storage Design for Exchange 2010 migration project to ensure Highest Availability and Resilience whilst maintaining value for money. Show less

NetApp
Dec 2012 - Apr 2015Consultant Storage ArchitectCurrently providing Consultancy Services to a Global IT Outsource provider on a Multi Site Shared Storage Transformation Project, utilising NetApp Storage Arrays & Technologies to deliver maximun Storage Efficiency.

AXA-Tech
Apr 2015 - Jul 2016Regional Storage Technical LeadCurrently engaged with AXA Global Architects & Business Stakeholders to develop Strategy for next generation Storage & Backup Platforms using HDS & NetApp Clustered Data OnTap internally, as well as Hybrid/Public Cloud Services

Independent Consultant | Contract | Freelance
Jul 2016 - May 2019Providing Technical Consultancy & Project Management Services to Eversheds Sutherland LLP on a number of large scale Infrastructure Projects including migration of entire Primary/Secondary Data Centre Assets & Services to a new Virtual Private Cloud based Service Provider with minimal disruption to Business Operations. Subsequently followed up by organising a number of Disaster Recovery Scenario Test Events to evidence the enhanced capabilities to both Business Stakeholders & External Client Auditors alike. Show less
Storage, Virtualisation, & Cloud Consultant
Apr 2017 - May 2019Storage, Virtualisation, & Cloud Consultant
Jul 2016 - Apr 2017

Lead Consultant
May 2019 - Jan 2020Independent Consultant | Contract | FreelanceLead Consultant on Data Centre Migration for Greater Manchester Police, with responsibility for Team of PMs & Tech Leads including transition of Critical & Blue Light Emergency Response Systems to new High Availability Crown Hosted Secure Government Cloud Facilities.

Morrisons
Feb 2020 - Apr 2020Cloud Storage Migration Project Lead
The University of Salford
Aug 2020 - Feb 2024Strategic Lead for IT Infrastructure & Cloud Computing
DLA Piper
Jun 2024 - Mar 2025Project Manager - Service Modernisation
Licenses & Certifications

NetApp NCIE, with Backup & Recovery + SAN Specialisation
NetApp
Languages
- enEnglish
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