MaiChor Yang

Experience

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  Classic Cleaners

  Aug 2009 - Aug 2011

  Front Desk Clerk

  • Arrange meetings for manager to conduct as needed• Reorganize products into correct placements• Converse with clients about proper care of products brought in• Suggest the best method of cleaning supplies for product use• Answer phone and greet customers • Tag and label clothes • Work cash register and put in customer requests

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  Footlocker.com, Inc / Eastbay, Inc

  Jun 2010 - Sept 2010

  Customer Service Representative

  • Assist clients over the phone with questions. Take over 50+ incoming calls per shift. • E-mail clients to inform/update them about their products• Generate order purchases for customers• Participate in volunteer activities such as Walk for The Cure

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  Farmer's Market

  May 2011 - Aug 2013

  Assistant

  • Interact with customers• Market and sales experience• Compete with other vendors

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  University of Wisconsin Milwaukee

  Aug 2012 - Jan 2016

  • Created and updated spreadsheets, pinpoint important information• Composed 15-40 Thank You Letters each week and mailed them out• Kept confidentiality of Alumni records and donation records• Created binders with Alumni information for the Dean’s meetings• Created bios for upcoming meetings/conferences• Updated Alumni information and cross check to see that all information was correct• Created a spreadsheet to keep track of any expenses for reimbursement• Organized and managed files; made sure all files were put away in the correct location Show less • Reviewed resumes, then scheduled and conducted interviews for hire• Performed office-related tasks: email correspondence, answer phones, copy/scan/print • Designed checklists for employees to follow during their shift, resulting in an efficient work flow• Advertised promotions of on-going sales for the month• Collaborated with other student managers to work on project designs and the requirements of each designs • Provided great customer service in a fast-paced environment• Participated in vendor fairs (Welcome back Panther Fair at the beginning of each year)• Managed groups of 3-6 people per working shift• Placed orders to restock the store; orders consisted of 20-300 items• Perform task that required being able to lift up to 50 lbs Show less

  • Student Administrative Assistant

    Oct 2015 - Jan 2016

  • Student Supervisor at Sandburg ReStor

    Aug 2012 - Sept 2015
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  Badger Alloys

  May 2015 - Apr 2020

  Human Resources Assistant

  • Implement and administer employee policies and procedures• Support the HR department in implementing programs to help improve the employee experience• Provide quality advice and service to management on daily employee relations and performance issues• Implement and administer Safety program and Wellness program• Report and file work comp claims, FMLA, and STD paperwork• Work with the Safety Coordinator on safety issues and other items: OSHA, Silica, Safety Data Sheets, Lock Out/Tag Out, Emergency Contact Form• Create and update Job Descriptions• Work in HRIS and ATS software • Assist with all administrative duties as needed - manage and verify employee information and records - address change, emergency contact change, phone number change, ect.• Recruit for entry level and skilled positions• Maintain ongoing relations with employment agencies to ensure the selection of the most qualified candidates• Prepare offer letters, termination letters and employment verification letters• Conduct the On Boarding Process which includes New Hire Orientation and Safety Orientation• Keep confidentiality with company information, documents and records• Coordinate Open Enrollment: set up employee meeting, help answer employee questions, create spreadsheets, and organize forms and paper• Ensure weekly and biweekly payroll hours are accurate: Approve employee work hours including over time hours, PTO and vacation Show less

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  Milwaukee County

  Apr 2020 - Nov 2022

  Employment Assistant

  • Provide support to the HR Operations area.• Manage and coordinate pre-employment assessments, drug screens, physicals, background checks, driver’s license verification and CDL Clearinghouse for all of Milwaukee County employees.• Manage random drug testing program and compliance. Coordinate DOT and Non-DOT drug screens on a quarterly basis.• Communicate all (pre-employment and random) results to HR field staff.• Coordinate and manage occupational health testing with HR Business Partner, Hiring Managers, and vendors to facilitate new test(s) per changes/updates to the Job Evaluation Questionnaires.• Assist with new employee orientation when needed. Conduct presentations to 10 or more new hires.• Initiate and verify I-9 documents.• Provide back-up and relief support to administrative staff; greet visitors, answer phones, organize and process mail.• Work in HRIS system: Dayforce. Show less

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  City of Minneapolis

  Nov 2022 - now

  Human Resources Representative