Katarina Varga

Experience

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  AGNO s.r.o.

  Oct 2002 - Mar 2003

  Sales Clerk

  First contact of the client sales clerk, stock verification and goods ordering, cash and fund handling

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  Nuclear Regulatory Authority of the Slovak Republic / Úrad jadrového dozoru SR

  Jul 2003 - Oct 2004

  Assistant of Director of Legislation department

  Administrative support to Director and legislation department.Daily emails and phone calls. Preparing documents for the meetings.Follow up deadlines with counsellors

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  Slovak Metrological Inspectorate / Slovenský metrologický inšpektorát

  Nov 2004 - Aug 2005

  Office Manager

  Administrative support to DirectorAdminstrative support to InspectorsPapper works, daily emails and phone calls with authority officesDeadline checking, follow up with Inspectors

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  Ikea Industry II. Furniture

  Sept 2005 - Apr 2007

  Dispatch Coordinator

  Stock verification and Trasport ordering, Communication with customs and carriesInvoicing, Completion of transport documentsSales administration support to Sales Manager

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  Crowne Plaza Bratislava

  Sept 2008 - Oct 2015

  Dealing with and sending offers among group requests (leisure groups). Negotiationg prices, terms of sales and service agreements. Contracting new and existing costumers. Discussing how their needs could be met with specific hotel products and services. Regular user of Opera and Delphi sales/ reservation management software.Sales promotion and upsell.Generating weekly reports (revenue and statistic) on regular basis. Individual reservations within Reservation department. Handling of Incoming and outgoing emails and calls. Pro client oriented with applying IHG standards. Administrative support for Sales and Marketing dep (making group reservations, reservation confirmations, cancellation policy handling). Communication with other departments within Hotel in order to secure hotel services with the client expectations.

  • Sales Coordinator

    Jun 2010 - Oct 2015

  • Reservations Agent

    Sept 2008 - May 2010
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  Self Employed

  Jan 2016 - Aug 2020

  Expat in Shanghai - Unemployed

  Expat in Shanghai (Stay-at-home parent)While I suddenly became a housewife, I did take part in volunteers jobs, mainly as an event coordinator. I have learnt the basics of Mandarin, which I can use in daily life. Meantime I took part in Art Exhibitions as an artist with acrylic paintings twice, both organized by the Japanese community.Volunteer jobs:• Activity leader, main desk registration clerk (Family day in Nord Anglia International School Shanghai, Jun 2018) Coordinating activities for annual school family picnic day - communication and coordination of all activities between providers and school management • Event coordinator (The Unique hand made gift market, Art Garden Shanghai, Jun 2018) Coordination of handmade market for an artist friend Celine Searching for new vendors online on different platforms, communicate payment and other conditions, floor plan draft in Excel. Raffle donations call on, running market smoothly on the spot• Event coordinator (Friday market in Community Center Shanghai, Feb/March 2018) Opening the registration system, collecting money and sending confirmations, communicate and apply all the changes, floor plan draft, coordinating on the spot• Event coordinator/ On-site assistant (Newcomers party organized by Community Center Shanghai, Oct 2017) Be a connection between Hotel and CCS, communicate all the details and needs Be a Support for the CCS if any issues occur. Welcoming guests on entrance and assisting during BBQ competition• On-site English speaking assistant for a local travel agency (UTE Universal Tourism Exhibition, April 2017) English speaking assistant for local travel agency to help gain new contacts for B2B business taking part at UTE Universal Tourism Exhibition, April 2017 Show less

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  Accelerate s.r.o.

  May 2021 - Aug 2021

  Marketing And Public Relations Specialist

  - Oral and written communication with clients on a daily basis- Administration of the given FB page (Únia pre zdravšie srdce, Môj Gauč), and websites (sdia.sk, presrdce.eu, homeopatiaslekarom.sk) - Reporting on a monthly basis (FB business manager, Google Analytics)- Creating and writing articles (easy to read health-related topics)- Media Monitoring – via monitora.sk and google – finalizing outputs into clipping report - Translating press release if needed (from English to Slovak) Show less

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  FEIM-SK s.r.o.

  Oct 2021 - Apr 2024

  • Plánovanie a tvorba marketingového plánu pre sociálne siete FB/IG, zľavy a akcie na e-shop www.feim.sk • Tvorba postov/story a reels na sociálne siete v programe Business Manager resp FB/IG• Tvorba bannerov na e-shop a sociálne siete v programe Canva (aj bannery do podpisov v e-maily, akákoľvek grafická úprava čohokoľvek čo je potreba, ako letáky a propagačné materiály)• Správa webovej stránky – úprava textov, tvorba článkov, popisy produktov, príprava fotiek, tvorba kategórií a podkategórií, zaraďovanie produktov do kategórií, tvorba zľavových kódov, nasadzovanie bannerov podľa aktuálnych akcií• Preklady a spracovanie prezentácií od dodávateľov (z AJ do SJ), preklady a tlmočenie z a do AJ • Príprava podkladov na e-shop: spracovanie podkladov (importy) produktov od dodávateľov v exceli• Príprava cenníkových kariet do interného systému Flexi (podľa potreby)• Zastrešenie celej komunikácie s B2B zákazníkmi – najmä registrácia nových zákazníkov, vyhľadávanie potencionálnych zákazníkov, zaslanie cenových ponúk na dopyty (architekti, elektrikári..)• Sporadicky aj oslovovanie nových potencionálnych zahraničných dodávateľov svietidiel • Zastupovanie: spracovanie objednávok e-shopu www.feim.sk / objednávok B2B, objednávanie tovaru u dodávateľov, reklamácie, priama komunikácia so zákazníkmi e-mailom, telefonicky, alebo cez chat na e-shope• V prípade potreby výpomoc v sklade – balenie objednávok, inventúra a pod. Show less • Spracovanie a fakturácia B2B objednávok, správa súčasných B2B klientov, spracovanie cenových ponúk, návrhy svietidiel do interiéru podľa požiadaviek zákazníka (aj B2C) • Komunikácia s B2B zákazníkmi – prvý kontakt, registrácia do systému, nastavenie zliav, akcií, pravidelné zasielanie noviniek (hromadné emaily pre B2B), vyhľadávanie a oslovanie potencionálnych B2B zákazníkov (e-mailom, telefonicky)• Reklamácie – spracovanie reklamácie od A-Z (od zákazníka, komunikácia s dodávateľom až po odoslanie nového kusa zákazníkovi), dobropisy...• Príprava podkladov pre e-shop: spracovanie importov (produkty), písanie popisov produktov, oprava technických a gramatických chýb na e-shope, spracovanie cenníkových kariet do interného systému Flexi, akákoľvek iná administratívna podpora pre tvorbu webu.• Zastupovanie: : spracovanie objednávok e-shopu www.feim.sk / objednávok B2B, objednávanie tovaru u dodávateľov, reklamácie, priama komunikácia so zákazníkmi e-mailom, telefonicky, alebo cez chat na e-shope Show less

  • Marketing Specialist

    Jun 2023 - Apr 2024

  • Junior Key Account Manager

    Oct 2021 - May 2023
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  IKEA

  May 2024 - now

  Market Operator