Ioannis Zermas

Experience

• 

  Austrian Airlines

  Jun 1987 - Sept 1987

  Cargo Agent (seasonal employment)

  Cargo & warehouse operations; focus on export, acceptance, DGR, manifesting & customs clearance

• 

  Austrian Airlines

  May 1988 - Sept 1988

  Passenger Service Agent (seasonal employment)

  Customer facing job, covering all areas of passenger's journey at the airport (check-in, boarding, baggage services)

• 

  Austrian Airlines

  May 1989 - Oct 1989

  Load Controller (seasonal employment)

  Manage the day to day operation, weight & balance, management of ramp operations

• 

  South East European Airlines (S.E.E.A)

  Jun 1992 - Jan 1995

  Huge learning opportunity and hard working, yet amazing times in the FIRST privately-owned Greek airline. SEEA was a real pioneer in the Greek and regional aviation terrain, opening the way for the aviation's full liberalization and truly open Greek skies.Fighting against all odds, whilst making life-lasting friendships & experiences. Joined a small team of ambitious people with an unbelievable passion & vision for aviation. Helped secure the Airline Operator's Certificate in Greece (autumn 1992) for the 1st privately-owned Greek airline. Opened the first stations, organizing self-handling at Heraklion, Crete and Athens. 10 more Greek stations followed during 1993...

  • Ground Operations Director

    Jun 1993 - Jan 1995

  • Station Manager

    Jun 1992 - May 1993
• 

  Virgin Atlantic

  Jan 1995 - Nov 2001

  Airport Services Manager Greece, Cyprus & Turkey

  At the days of Olympic's ground handling monopoly, was blessed to lead a multi-functional, dedicated and highly-motivated team of professionals, in a successful & memorable self-handling model for Virgin Atlantic Airways (VS) at Athens Airport; this had gradually (1998-2001) evolved to the aviation group's (Virgin Sun and Virgin Express) airport operations into more than 20 regional airports in Greece, Cyprus and Turkey.

• 

  Swissport

  Nov 2001 - now

  Whilst retaining overall Commercial & Business Development Responsibility for Swissport's activities in Greece, have assumed since early 2014 the role of General Manager taking the business to its next stage of maturity. A highly volatile market, whilst partly liberalized, required the necessity to constantly demonstrate a massive variety of innovative and 'out-of-the-box' thinking to manage fierce competition, lead an organization to successful growth and the market to full (22 airports) liberalization (2010). Joined Swissport Hellas, after the opening of Athens International Airport (2001) and the early days of liberalization in the country's ground handling sector, contributing decisively to the boost of the company's development. Involved in various projects and tenders which led to the gradual (from 1 to 5 airports) release of the market's real dymanics.

  • GM Greece

    Mar 2014 - now

  • Commercial Director

    Jan 2006 - Feb 2014

  • Business Development & Marketing Manager

    Nov 2001 - Dec 2005