
Ioannis Zermas
Cargo Agent (seasonal employment)

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About me
GM Greece at Swissport
Education

LANS
1981 - 1984High SchoolActivities and Societies: Basketball & Voleyball

Technological Education Institute of Piraeus
1985 - 1989Bachelor’s Degree Automated Control SystemsAutomated Control Systems, Robotics, engine programming & software
Experience

Austrian Airlines
Jun 1987 - Sept 1987Cargo Agent (seasonal employment)Cargo & warehouse operations; focus on export, acceptance, DGR, manifesting & customs clearance

Austrian Airlines
May 1988 - Sept 1988Passenger Service Agent (seasonal employment)Customer facing job, covering all areas of passenger's journey at the airport (check-in, boarding, baggage services)

Austrian Airlines
May 1989 - Oct 1989Load Controller (seasonal employment)Manage the day to day operation, weight & balance, management of ramp operations

South East European Airlines (S.E.E.A)
Jun 1992 - Jan 1995Huge learning opportunity and hard working, yet amazing times in the FIRST privately-owned Greek airline. SEEA was a real pioneer in the Greek and regional aviation terrain, opening the way for the aviation's full liberalization and truly open Greek skies.Fighting against all odds, whilst making life-lasting friendships & experiences. Joined a small team of ambitious people with an unbelievable passion & vision for aviation. Helped secure the Airline Operator's Certificate in Greece (autumn 1992) for the 1st privately-owned Greek airline. Opened the first stations, organizing self-handling at Heraklion, Crete and Athens. 10 more Greek stations followed during 1993...
Ground Operations Director
Jun 1993 - Jan 1995Station Manager
Jun 1992 - May 1993

Virgin Atlantic
Jan 1995 - Nov 2001Airport Services Manager Greece, Cyprus & TurkeyAt the days of Olympic's ground handling monopoly, was blessed to lead a multi-functional, dedicated and highly-motivated team of professionals, in a successful & memorable self-handling model for Virgin Atlantic Airways (VS) at Athens Airport; this had gradually (1998-2001) evolved to the aviation group's (Virgin Sun and Virgin Express) airport operations into more than 20 regional airports in Greece, Cyprus and Turkey.

Swissport
Nov 2001 - nowWhilst retaining overall Commercial & Business Development Responsibility for Swissport's activities in Greece, have assumed since early 2014 the role of General Manager taking the business to its next stage of maturity. A highly volatile market, whilst partly liberalized, required the necessity to constantly demonstrate a massive variety of innovative and 'out-of-the-box' thinking to manage fierce competition, lead an organization to successful growth and the market to full (22 airports) liberalization (2010). Joined Swissport Hellas, after the opening of Athens International Airport (2001) and the early days of liberalization in the country's ground handling sector, contributing decisively to the boost of the company's development. Involved in various projects and tenders which led to the gradual (from 1 to 5 airports) release of the market's real dymanics.
GM Greece
Mar 2014 - nowCommercial Director
Jan 2006 - Feb 2014Business Development & Marketing Manager
Nov 2001 - Dec 2005
Licenses & Certifications

Standard Ground Handling Agreements
Airport Services Association (asa) Academy.webp)
Finance for the non-Financial Manager
International Air Transport Association (IATA)
Management Skills Workshop
Swissport.webp)
Station Management
International Air Transport Association (IATA)
Volunteer Experience
Patrolling & Fire fighting
Issued by Municipality of Vari Attikis on Jun 1987
Associated with Ioannis Zermas
Languages
- enEnglish
- geGerman
- grGreek
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