Mathieu ABEDELAHAD

Experience

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  Grand hills village hotel and spa

  Jul 2011 - Mar 2014

  ◦ Supervising daily shift operations◦ Ensuring all end of day cash outs are correctly completed◦ Interacting with guests to get feedback on product quality and service levels◦ Receiving bar training by attending seminars & mastering the etiquette of bartender attitude ◦ Greeting guests and answering inquiries about food and beverage items on the menu◦ Serving food and beverages in a professional manner with high level of customer service◦ Stocking service areas with supplies, condiments and utensils◦ Learning the latest trends in hospitality◦ Dealing with customer complaints

  • Floor Manager

    Mar 2012 - Mar 2014

  • Captain Waiter

    Jul 2011 - Mar 2012
• 

  Addmind Group

  Apr 2014 - Oct 2017

  Lead Bartender

  ◦ Completing several bar training sessions◦ Receiving and implementing a food and beverages safety training◦ Developing the ability to work with diverse personalities and diffuse tense situations◦ Transmitting ADDMIND view of the hospitality sector to outsiders and people with interest in knowing

• 

  LE GRAND CHALET

  Mar 2016 - Oct 2016

  Bar Manager

  ◦ Setting and enforcing quality and safety controls◦ Working with diverse personalities both on the staff and patrons◦ Implement and ensure the hotel health, hygiene & safety policy is met at all times◦ Completing requisitions to replenish shortages or additional items needed for the anticipated business◦ Designing new cocktail menu to be paired with the kitchen menu

• 

  Juice Up

  Oct 2017 - Dec 2019

  Operations Manager

  ◦ Assure a smooth running of all outlets◦ Working constantly on delivering the highest quality of products at the lowest cost◦ Giving technical training for new employees and teach them the company’s set of values and etiquette◦ Working on improving sales and achieving targets by motivating employees and empowering them ◦ Ordering supplies and equipment

• 

  Bold Rooftop Lounge and Club

  Jun 2018 - Nov 2018

  Bar Supervisor

  ◦ Providing bar training ◦ Maintaining the best quality of food and drinks served◦ Making sure that the guests are achieving full satisfaction while visiting the restaurant◦ Communicating the company’s set of beliefs and culture◦ Controlling cost and inventory levels◦ Encourage teamwork and constantly organizing group activities

• 

  Cheez Hospitality

  Jul 2020 - Jun 2022

  Project Manager

  ◦ Managing day to day operations◦ Ensure and maximize guest satisfaction in relation to our product◦ Providing trainings◦ Establishing a new operating procedure and plan◦ Contributing in the preparation of properties’ budgets and forecasts◦ Communicating constantly with property owners and guests

• 

  La Chaine de l'Espoir

  Jan 2023 - Apr 2023

  DATA COLLECTOR/ANALYST
• 

  Lebanon Reforestation Initiative

  Apr 2023 - Sept 2023

  Project Proposal Officer

  • Recherche des appels à projets pertinents• Analyse des appels à projets • Analyse des besoins et des priorités des bénéficiaires• Rédaction d'appels à projets en conformité avec les lignes directrices des bailleurs de fonds

• 

  RDI - France Active Rhône - Initiative Rhône

  Apr 2024 - now

  Monitoring And Evaluation Officer

  • Analyse des comptes annuels (bilan et compte de résultat)• Analyse du budget prévisionnel et du plan de trésorerie• Réalisation d’entretiens avec les dirigeants des entreprises solidaires• Production d’un diagnostic global de l’état de santé de la structure• Recommandation d’accompagnement en fonction des besoins des structures• Evaluation des risques du portefeuille d’entreprise solidaire• Participation à l’instruction des demandes de financement des entreprises solidaires Show less