Daniel Akinrinola

Experience

• 

  Federal Institute of Industrial Research

  Mar 2016 - Aug 2016

  Public Relations Intern
• 

  Tolaram

  Mar 2018 - Aug 2018

  Human Resources Intern
• 

  Ambol Nigeria Li

  May 2019 - Jul 2020

  Human Resources Assistant
• 

  Access Bank Plc

  Feb 2021 - Jan 2022

  Contact Center Executive

  Managed customers' calls, requests and Complaints.Performed FCR duties for E-settlement team, and for Operations Unit.E-settlement training on applications which includes E-tranzact, Interswitch, UPDM, VROL etc.Managed mailing system for the organization.Assisted to drastically reduce mail backlogs.Market and sell Organization's products.Handle customers' complaints and enquiries.Organize and control teams training.Served as Shift Lead, coordinating the Workflow and reporting to a Supervisor. Show less

• 

  Zenith Bank Plc

  Feb 2022 - Jul 2022

  Human Resources Assistant

  Providing Basic HR functions Recording transactions, which involves logging checks and preparing transaction reports • Reconciling cash drawers • Opening new accounts and helping with loan applications Exchanging foreign currency • Promoting the bank’s products and services • Keeping customers’ personal information confidential • Communicating with other bank team members

• 

  Schooln.ng

  Aug 2022 - now

  H.R/Operations and Administrative Manager

  Coordinated and Executed companies project.Administered analytics Product Management skills to drive client inclusion.Recruitment and Staffing.Data Analysis processes.Successfully managed the development and deployment of Company's mobile App.Successfully managed building and deployment of Company's live website.Successfully managed Technical Team.Organized and assisted with recruiting new intakes for the organization.Handled panel interviews and engaged in candidate selection.Developing and optimizing well-organized work procedures and workflow that will ensure effective operations and productivity across teams.Planning daily, weekly and monthly activity schedules for all teams using designated or recommending task management tools such as Trello, Slack, and Google Space.Ensuring effective collaboration and communication among team members.Task delivery management, performance review, and quality assurance.Worked with the Founder/CEO to build a formidable company.Establishing new signups through a structured communication system.Maintained a consistent flow of communication with users via email in collaboration with the Media and Communications Officer.Managed the effective delivery and communication with vendors and other partners.Managed user subscriptions on the Company's applications and website. Show less