Pierre Schoepp

Experience

• 

  Florida International University

  Aug 2003 - Feb 2019

  STRATEGIC LEADERSHIP & DEPARTMENTAL/UNIVERSITY SERVICE* Technology and Administrative Lead/Member, FIU HIPAA Assessment Committee. 4/2018.* Technology and Administrative Lead/Member, FIU College of Arts, Science and Education, Strategic Plan. 4/2018.* Reviewer and voting member on the FIU Technology Fee Advisory Council, 2017 & 2018.* Technology and Innovation Lead/Member, FIU College of Education, Strategic Planning Task Force, 5/2017.* Chairperson, FIU IT Administrators Committee (Elected by 150 members) 2016 & 2017. Secretary in 2015* Committee Member, FIU Security Strategy Task Force, 10/2011* Information Technology Administrators Committee Liaison, FIU Information Technology Five-Year Strategic Plan 2010.CONFERENCE PRESENTATIONS & UNIVERSITY/DEPARTMENTAL TALKS* “The Use of Social Media as Knowledge Management Systems in Active Shooting Situations: A participatory action research of University Crisis Management Systems” with coauthor Dr. Bennet Hammer and Dr. James Parrish. Northeast Decision Sciences Institute Conference (April 2016). NEDSI holds annual regional meetings featuring presentations of original research papers, Ph.D. and new faculty development seminars, panels, and business workshops.* *Staying safe online, protecting your privacy. FIU Summer Camp | IT Security Awareness Conference, Securing your home (FIU)TEACHING EXPERIENCE* School of Computer Science, Florida International University, 8/03 to 8/10* Adjunct Professor. Course content delivery: In-person and online (via Moodle and Blackboard) for 12 courses per academic year. Show less  Budgeted and led financial forecasting for two key departments within the FIU Division of Information Technology Solicited and evaluated processes and technology input from internal and external sources including faculty, staff, customers, prospects and partners Drove savings by evaluating, merging and leading the hardware maintenance and software licensing team Managed and trained large team of technicians and student assistants Drove new software vendor portal initiative and managed relationships with 22 vendors Created and maintained Standard Operating Procedures for the hardware maintenance and software licensing teamfor grants and project proposals (i.e. FIU Technology Fee) Spearheaded a laptop initiative for the College of Law with an online shopping cart and new retail space. Show less

  • Additional Leadership Contributions to FIU

    Jan 2003 - Feb 2019

  • IT Manager - Division of IT

    Aug 2003 - Sept 2010

  • Adjunct Professor

    Aug 2003 - Apr 2010
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  Florida International University - College of Education

  Sept 2010 - Feb 2015

  Director of Information Technology

   Planned, led and directed technology initiatives, including development of new support services and management platform. Migrated over 3K+ mailboxes from on-premise Exchange 2010 to Office 365 and used O365 Tenant implementation with Azure AD Connect and ADFS for single sign-on. Worked closely with the Chief Information Officer to ensure the success of several initiatives involving IT security and represent the University as the technical liaison Led new technology initiatives, including third-party software and services evaluation and selection Gathered and documented risk & control assessment results, working as a liaison with business unit directors, managers and clients; provided security risk reports; conducted one-on-one meetings with the asset owners and performed quality assurance. Formalized 5 year College-wide technology roadmap and presented to internal and external audiences Selected by peers and CIO to chair University-wide IT administrators committee (ITAC), to lead new strategic initiative and support services and present recommendations to executive committee Lowered costs of PC purchasing, which, in turn, reduced packaging waste, minimized cable management need and lowered support cost Reduced deployment time of new computers by 35% by implementing Microsoft System Center Configuration Manager (SCCM) for Dell/HP and JAMF for iOS/OS X systems Set key performance indicators (KPIs), standard operating procedures (SOPs), SLAs and their modification. Drove migration from BMC Remedy to ServiceNow ITSM platform resulting in savings of $40K/year in licensing fees and improving user satisfaction by 45% Executed College-wide enterprise patch management, including third-party software patching, which enabled additional functionality, including implementation of Cloud-based device management with Microsoft SCCM, PDQ and WSUS Mentored IT Professionals and service desk employees, as a group to achieve industry leading certifications. Show less

• 

  Florida International University - College of Arts, Sciences and Education

  Feb 2015 - Mar 2017

  Assistant Director of Information Technology

   Implemented cloud conferencing solution for 500+ online courses delivered synchronously across 3 campuses & 2 time zones Developed new procedures to ensure efficient and cost effective information systems solutions for the newly formed College Conducted due diligence review of technology, systems and IT functions prior to successful merger of two Colleges in 2015. Analyzed cost and ROI on all IT-based services; drove savings through hardware consolidations, SLAs & vendor management Recruited new Dev OPS team for in-house software development, support and maintenance of 16 applications. o Migrated all Agile software development to Atlassian Jira and automation to Jenkins/GitHub Managed the creation, enhancement, and adoption of information security policies and standards consistent with the requirements from research grant funding agencies (NSF, NIH, DOE, DOD and The Children’s Trust) Show less