Lisa Olsen, MS, CWCA

Experience

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  Mercy Medical Center Redding

  Jan 1990 - Jan 1997

  Handled administrative tasks for eight hospital managers/departments. Coordinated calendars, travel plans and meeting preparation.Maintained documents to insure JCAHO standards were met. Responsible for all new employee paperwork and orientation.Assisted the Benefits Coordinator with insurance claims and Workers’ Compensation.Answered employment inquiries, maintained job postings and filing.Assisted the Director of Human Resources with routine tasks.Assisted in the yearly benefits administration and JCAHO accreditation process.

  • Senior Administrative Assistant

    Feb 1995 - Jan 1997

  • Human Resource Assistant

    Jan 1990 - Feb 1995
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  Owens Healthcare

  Jan 1997 - Aug 2007

  The scope of this position included complete executive office coordination to ensure efficiency and productivity in a comfortable and creative work environment.Composed confidential correspondence on behalf of the President. Handled diverse executive office inquiries of a sensitive nature.Acted as first contact for President and Chairman of the Board.Maintained the complex executive calendar with a pro-active approach to ensure the best use of the President/CEO’s time. Extensive travel planning (domestic and foreign).Coordinated the yearly company Strategic Planning process including preparation of planning exercises and budget documents for company with over $50 million in revenue.Maintained current pharmacy/DEA licenses following state and federal regulations.Created company-wide networking group for administrative assistants to foster teamwork and professional development. Coordinated monthly “Lunch and Learn” sessions.Responsible for maintenance of the corporate documents, board packets and quarterly Board of Director agendas; transcribed minutes in a timely manner.Facilitated/attended monthly management team meetings and planned/attended the yearly management team retreat.Project management for new acquisitions and start-ups. Worked closely with the President/CEO on executive office redesign.Assisted the Human Resource Director in conducting screening interviews.Committee chairperson for the company Values in Action Committee which included yearly awards presentations.Supervised and provided leadership to the executive office staff including two assistants and the receptionist to maintain positive impression and build leadership attributes.Assisted the CEO in the launch of the Owens Healthcare cycling team which consisted of 8 riders participating in local and national cycling events. Acted as the team manager coordinating travel, managing team website, ordering gear and maintaining rider profiles.www.owenshealthcare.com/cycling Show less Assisted in the recruitment and orientation of key team members.Developed new interactive orientation program.Planned and carried out creative company events for approximately 400 people including the employee picnic, Relay for Life, annual holiday party and the annual employee awards presentations.Participated in the development of the company’s new Mission, Vision and Values.Handled the Director’s extensive travel and meeting schedule. Responsible for maintaining employee data base and all employment files ensuring compliance with all state and federal requirements. Show less

  • Senior Executive Assistant to the CEO

    Feb 1998 - Aug 2007

  • Senior Administrative Assistant

    Jan 1997 - Feb 1998
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  Office Dynamics International

  Aug 2006 - now

  Independent Contractor - Trainer/Speaker

  Speaker and trainer for Office Dynamics International - a leader in professional development for administrative professionals. Certified World Class Assistant trainer.Conference presenter.

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  Shasta College

  Aug 2007 - Mar 2011

  Adjunct Faculty

  OAS 157 Office ProceduresOAS 158 Medical Office ProceduresWorkplace Success SeriesACHIEVE Workshops – Economic Workforce DevelopmentAs an adjunct faculty member I provided my students with a unique classroom experience that motivated them to give their best. My teaching methods encouraged critical thinking skills and personal professionalism in order to prepare them for the workplace.

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  Clark Pacific

  Mar 2011 - Jun 2012

  Executive Assistant

  Coordinated the daily operations for the President of Business Development handling complex meeting and appointment scheduling and provided organization and logistics for all sales and business development activities.Maintained President’s calendar and personal appointment scheduling. Developed rapport with high level project clients, developers and general contractors throughout the state and west coast. Fostered positive relationships with recent large project contacts (May,2012 awarded the new 49er Stadium in Santa Clara).Processed POs for all marketing activities and developed a follow through system for accuracy. Provided full administrative support to the Business Development department and served as department liaison for vendors, clients and visitors.Used good judgment in the absence of the President in handling routine as well as sensitive and confidential matters.Handled all catering and logistics for the Clark Pacific Rivercats suite.Coordinated complex project management of bid preparation and document control.Arranged detailed and regular travel itineraries and provided complete industry conference planning.Assisted in financial reports and research and development on project bids and prospective sales leads.Provided full support for the President’s role on Board of Directors of the Delta Elementary Charter School. This role included handling event planning and leadership training for school staff and preparing board packets. Also conducted training workshops for the clerical staff.Assisted the Marketing Director with presentations and high level sales bid meetings. Handled all donations, sponsorships and registrations for various organizations including golf tournaments, political events, local community events and sports leagues.Gained understanding of construction bidding process, ordered drawings, updated contact data base (Business Contact Manager). Show less

• 

  Sacramento Area Council of Governments

  Sept 2012 - Sept 2015

  Executive Assistant to CEO/Clerk of the Board

  Executive support and business associate for the Chief Executive Officer. Also serve as the Clerk of the Board for a board of 33 elected officials from the Sacramento Region.

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  Admin to Admin

  Jan 2014 - Feb 2024

  Co-Owner/International Speaker/Professional Development Specialist

  Admin to Admin provides one day professional development workshops and two day educational retreats for Administrative Professionals of all levels as well as on-site customized corporate administrative and executive assistant training programs. These stimulating and motivational events focus on education and conversation facilitated by two corporate executive assistants who are also international speakers, authors, trainers and career coaches. We provide a day of powerful workshops on relevant, practical and timely topics, activities that foster creative thinking, and opportunities for productive conversation.These events are held at unique venues that must meet high conference standards for seating, audio visual and lighting which enhances the attendees learning experience. The events are held throughout the United States. See our website for more information at www.admintoadmin.net. Show less

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  Dignity Health

  Sept 2015 - Dec 2022

  Administrative Services Manager/Executive Coordinator/Board Coordinator

  This position leads and coordinates the administrative support for Dignity Health's executive team for the Greater Sacramento Division as well as provides direct executive administrative support for the Vice President of Administration for the Northern CA Division (13 hospitals).The scope of the position includes all administrative coordination duties for the Sacramento Service Area Community Board. * Resourceful and committed executive assistant and office manager with an international network.* Adaptable and flexible to changing priorities while focused on partnering with key executives to meet and exceed professional goals.* Support and coordination of the SSA Hospital Community Board. Preparation of monthly Board packets and Board meetings. * Dedicated leader for administrative team focusing on team cohesiveness, collaboration and communication.* Committed to serving as ambassador for the executive team using good judgment and able to prioritize and juggle conflicting requests and meetings.* Tactfully handle difficult situations remaining positive and professional.*Serve as administrative liaison with others internally and externally regarding administrative issues related to operations using judgment and discretion.*Summarize contents of all incoming materials; review and analyze information. Show less

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  Intermountain Health

  Jan 2022 - now

  Senior Executive Assistant - Intermountain Health/Executive Leadership Team
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  Lisa Olsen- Professional Development

  Jan 2024 - now

  Professional Development Consultant