Fakih Ibrohim

Experience

• 

  PT. Bina Cipta Abadi

  Feb 2018 - Mar 2019

  IT Support Specialist

  Workbench1. Software installation (Windows, Linux), Hardware, and Network Infrastructure.2. Analyze, Identify and fulfill enterprise system requirements computer.3. Monitor and maintain performance network to keep it optimal.4. Answer the related questions with the computer system queried by other employees in the company.4. Upgrading the computer system just right to meet a need company.

• 

  PT. BOJONG WESTPLAS

  Mar 2019 - Mar 2020

  IT Technical Support

  Maintenance function of all software & hardware Install and configure computer hardware, software, network, system, etc. Diagnose and resolve computer hardware and software errors

• 

  PT. Nawakara Perkasa Nusantara (Application Development Department)

  Mar 2020 - Apr 2021

  Junior Web Developer

  Create and implement RESTful API for Internet Banking & Mobile Banking (IBMB) Mayora Bank.Design and implement a Sql database.Integrate applications with external systems.Collaborate with Frontend Developers, UI/UX Designers, and Quality Assurance Engineers to coordinatedevelopment and troubleshoot related issues.Tools :- DBeaver- Openshift- Jenkins- Gitlab- SonarQube- Intellij IDEA

• 

  PT Bank KEB Hana Indonesia

  Feb 2022 - Jan 2023

  IT Technical Support

  • IT Technical Support- Responsible for overseeing the daily performance of computer systems and ensuring answers to questions- users regarding computer software or hardware operation to resolve problems.- Prepare equipment for employee use, perform or ensure proper installation of operating systems or appropriate software.- Install and perform repairs on hardware, software, or peripheral equipment following design or installation specifications. - Maintain related IT asset inventory and produce regular reports.- Resolve tickets assigned to the IT queue and update follow-up actions for resolution.- Make sure to perform L1 & L2 IT technical support and proximity support on user/employee devices that cannot be resolved via remote support.- Structured problem solving skills and methodological knowledge to determine the root cause of the solution.- Developing NOC for monitoring Hanabank Digital Banking (MyHana), Bank Line, Call Center & Collection 24x7 Hours.• System Administrator- Manage Linux & Windows Server using Hypervisor ( Proxmox )- Setup and Configure Linux and Windows Server ( Web Server, File Server, Active Directory )- Troubleshoot PC and Server software and hardware- Manage Network ( Firewall, Router, Mikrotik, Switch, Access Point )- Monitoring Data Center ( Fortigate, MRTG )- Configure Backup System and Database- Manage internet and local loop connection- Manage IT Assets- Coordination with internal IT Team and other department ( DevOps, TechDev, Database Administrator )- Create and maintenance VM ( Centos, Ubuntu Server, Windows Server, etc ) Lihat lebih sedikit

• 

  PT FUSI SOLUSI TRANSFORMASI

  Sept 2023 - Jan 2024

  Back End Developer

  Developing and maintaining and fixing bugs on the Berau Coal HSE Automation website.Create APIs for new features, design queries and implement Sql databases. create new views or web display features using Vaadin 8 plugin, Tools :- Eclipse 2019- Jenkins- DBeaver- Vaadin 8- Git