Stefani Pappert

Stefani Pappert

Customer Service Representative

Followers of Stefani Pappert434 followers
location of Stefani PappertCharleston, South Carolina, United States

Connect with Stefani Pappert to Send Message

Connect

Connect with Stefani Pappert to Send Message

Connect
  • Timeline

  • About me

    Digital Marketing Manager at Motivated Marketing LLC

  • Education

    • State University of New York College at Brockport

      2010 - 2013
      Bachelor's degree Mathematics
    • Alfred State College - SUNY College of Technology

      2008 - 2010
      Associate of Arts and Sciences (A.A.S.) Mathematics and Science
  • Experience

    • Fairport Savings Bank

      Jan 2013 - Aug 2013
      Customer Service Representative

      • Processed all banking transactions including; checking/savings account withdrawals and deposits, as well as personal/mortgage loan payments.• Executed accurate cash handling; maintained an accurate balanced cash drawer; and demonstrated proper trial balancing throughout the day. • Profound ability to recognize customers’ financial services requirements and cross sell services to meet those requirements as well as to meet office and personal goals.• Hands-on experience in exercising discretion and following security guidelines to protect the interest of the bank, customers, and fellow employees.• Provided exceptional customer service to current and potential customers. Show less

    • Arlon

      Sept 2013 - Dec 2014
      Business Development Specialist

      • Managed client experience through lead generation and pipeline management in CRM (SalesForce)• Followed a system prompted script established to generate new pull through distributor business. • Processed 100 outbound dials into the sign and graphics industry per day.• Managed individual sales analytics with CRM (Salesforce) dashboards and custom reporting.• Consistently meet and exceeded required closed sales each month.• Stayed abreast with market applications, market case studies, competitive activities, public relations and social media developments.• Managed all office supply procurements for office location.• Managed a strong communication system via e-mails, literature requests, and sample request to potential clients. Show less

    • Motivated Marketing LLC

      Feb 2015 - Aug 2019

      • Develop and execute strategic marketing initiatives across all digital mediums including Google Ads, Bing Ads, Facebooks, Instagram, LinkedIn, and more; for a variety of clients. • Conduct regular analysis’ on accounts across key metrics and utilize the data to make account optimizations. These optimizations include updating keyword lists, changing bid strategies, and updating ad copy. • Responsible for monthly reports with insights and analysis of each account, which is sent to both Account Executive and client. Show less

      • Digital Analyst

        May 2018 - Aug 2019
      • Media Buyer

        Feb 2015 - May 2018
    • Nanobébé

      Aug 2019 - Jul 2020
      Senior Digital Analyst

      • Developed strategies and built upon current digital strategies to meet objectives of the brand.• Created, implemented, tracked, analyzed, and optimized marketing campaigns across different channels such as Google Ads, Facebook, Instagram, Pinterest, Twitter, and ShareASale.• Launched and managed the ShareASale Affiliate program as the brands Affiliate Manager.• Analyzed marketing and sales data and trends to assess the success of marketing initiatives.

    • Motivated Marketing LLC

      Jul 2020 - now
      Digital Marketing Manager

      • Manages the day to day activities of the Digital Media Department and routinely provides check-ins for team members, while monitoring departmental workflow, and overseeing day to day operation of the department and troubleshooting.• Defines and develops all digital/social strategies across all mediums and platforms, and delegates responsibilities to team members as necessary.• Assists in the on-boarding of new clients and campaigns, communicating goals to team members as necessary• Delivers strategic insight and campaign recommendations based on client’s goals, budgets, needs, and market research• Advises agency on best practices across digital and social channels and work with other departments to keep them updated on the ever-changing digital landscape Show less

  • Licenses & Certifications

    • Google Analytics for beginners

      CXL Institute
      Nov 2020
      View certificate certificate
    • Google Tag Manager for beginners

      CXL Institute
      Nov 2020
      View certificate certificate
    • Microsoft Excel - Basic and Advanced

      GoSkills.com
      Feb 2015
      View certificate certificate
    • Meta Certified Media Buying Professional

      Meta
      Feb 2022
      View certificate certificate
    • Google Ads Display Certification

      Google
      Oct 2021
    • Google Ads Search Certification

      Google
      Oct 2022
    • Google Ads Mobile Certification

      Google
      Apr 2018
    • Google Analytics Individual Qualification

      Google
      Jul 2018
    • Google Ads Video Certification

      Google
      Jun 2018
    • Google Ads Fundamentals

      Google
      Mar 2018