Irshad Ahmed

Experience

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  Water and Power Development Authority

  Jun 2000 - Sept 2000

  Junior Engineer

  - On-the-job training/work in below feilds.Installation and Operation & Maintenance of 0.4 to 11 KV linesDistribution transformersCapacitorRegulators

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  Pakistan Telecommunication Authority (PTA)

  Feb 2001 - Aug 2002

  Telecom Engg

  Enforcement of Pakistan Telecommunication (Re-organization) Act 1996 in telecom Operators.Carried out QS inspections of various operators (ISPs, Mobiles, Card Pay Phone, CATV etc).

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  Star Link (Pvt.) Limited

  Aug 2002 - Feb 2003

  Manager Technical

  Managed rollout Card Payphone infrastructure and operation, O&M/OSP, and services delivery. Liaison with Authorities for implementations, integrated telecom network & and interconnect.

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  LINKdotNET

  Mar 2003 - Dec 2012

  Senior Manager Planning & Control (Operation & Maintenance)

  Managed OSP and O&M of managed services, delivery of services, and support. Participated in projects, demonstrating an ability to work collaboratively and effectively.Managed rollout Infrastructures Optical Fiber Network, xDSL, PSTN, and delivery of services.Implementations of Telecom policies, SOPs, and SLAs and provided services.Prepare Business plans, utilization, and control budgets.

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  Jazz

  Jan 2013 - now

  Oversees the technical support, engineers, and field resources 200+ in 30 cities.Oversees managed services IP-MPLS Fixed Network (Access Technologies) to provide connectivity solutions to B2C, B2B, B2G, M2M, and IOT services to Enterprises (12,000+).Oversees and manages Fixed Network Operations rollout Infrastructure of Optical Fiber Cables 450+ KMs, Wireless technologies PMP & PTP (500+ sites).Develop and maintain strategic relationships with all Vendors (80+ Vendors), manage to acquire services within the agreed SLA, and initiate service improvement plans. Manages and monitors the implementation of operational activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery. Support in business growth and providing technical as well as logistics assistance to Sales/Commercial, Services Delivery teams, and Network Operations.Creating, maintaining, and following Standard Operating Procedures for repeatable processes, running operations, and Rollout Infrastructure and last mile connectivity.Prepare technical business plans, and maintain, and monitor utilization budgets. Show less Vendor management, acquired & and monitored Vendor services.Provided Corporate Support to ensure services uptime as per agreed KPI/SLA.Governance of managed services performance in terms of SLA Compliance of network/Infrastructure as well as for customer Services Delivery and Support.Roll out installation of Optical Fiber Cable Infrastructure & and managed Operations.Maintained strategic relationships with Multi Vendors Multi Services Management.Serve as POC for resolving Contractor/SP different operational issues with Govt./Non Govt. Authorities, PTCL and PTA. Liaison with internal departments including Finance, Procurement, and Technology for smooth Operations.Prepared Business Plans and budgets, Monitored, Controlled, and utilizined budgets.Led in the development of the underground Common Corridor Optical Fiber Infrastructure projects. Show less Managed O&M and OSP team for Wired and Wireless telecom services in the region.Supervised Site engineering work (Power cabling installation, Power loss measurement tests, Installation off Hardware) activities of the network as well as customer's side.Planning and Implementation of on-time Execution of Infrastructure & Service Delivery.Provide 24/7 support for the Core & Access network to maintain KPIs and customers' SLAs.Roll out PMP (Point to Multi-Point) & and Point to Point wireless network and Optical Fiber Cable Network installation, operation, and maintenance.Vendor management, acquired & and monitored Vendor services and contracts.Maintained Inventory levels for timely service Delivery of customers and Infrastructure.Prepare, Controlling and optimizing budgets OPEX & CAPEX.Monitor quality of deployments and ensure deployment would be as per company standardizations Show less

  • Regional Manager-Fixed Network Operations

    Jul 2022 - now

  • Manager Vendor Administration-Network Operations Technical

    Jan 2017 - Jul 2022

  • Regional Head (Manager)-Operation & Maintenance

    Jun 2015 - Dec 2016

  • Head of Planning & Control-O&M

    Jan 2013 - May 2015
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  Pakistan Telecommunication Access Providers Association

  Jul 2018 - now

  Vice President

  PTAPA is an association of Telecom Operators (TIP, LL & FLL) licensed by the Pakistan Telecommunication Authority (PTA) Government Regulatory Authority. PTAPA looks after Telecom Operators' requirements to run the operations smoothly including Right Of Way “ROW” matters as well as it provides the combined platform to deal with Government/Non-Government depts for continued Telecom services in the Country