
Nikos Stergiou
Sales Promotion & Direct Marketing

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About me
Senior Account Manager @ Profile Software | Public Sector
Education

Kariera Seminars
2009 - 2010MBA Diploma
Korelco Seminars
2002 - 2003Web Page, Digital/Multimedia and Information Resources Design
Ethnikon kai Kapodistriakon Panepistimion Athinon
2016 - 2017EClass Emotional Intelligence and Management
Ethnikon kai Kapodistriakon Panepistimion Athinon
2017 - 2017EClass Marketing & Brand
University of West Attica
1997 - 2003Automation EngineeringGraduation Thesis “ Applications & Services of Mobile Networks”
Experience

Garde LTD & Frontline LTD
Jan 1997 - May 2003Sales Promotion & Direct MarketingDuring my studies

Vodafone
Dec 2006 - Feb 2020Position's major objective was to achieve maximum impact in performance growth for assigned customers in different sectors & industries. Although working for a highly reputable company yet had always to be ahead of the market to achieve KPIs.Among key responsibilities:•End to End management of Public Tenders & E- Tenders and Public Contracts•Execute strategies for maximizing on local sales and specific targets•Identify opportunities, hunt and close new contracts•Actively involved in local sales initiatives•High supervision of all major contracts, partnerships and sales activity within assigned territory•Orchestrate a team of sales technicians and sales operations •Prepare proposals and quotes•Track and monitor all relative KPIs•Build and sustain win-win relationships with customers and partners•Indicative customers: Ministries, Public Authorities, Banks, Petroleum and Energy companies, Utilities, Gaming etc. Show less I was accountable for promoting new corporate products and services to existing and prospect corporate customers and managing relative portfolio.Among key responsibilities:•Analyze customer’s communication expenses and suggest the right solutions to minimize them•Combine VF products (mobile voice-fixed telephone – internet) in order to produce cost effective solutions•Achieve quantitative and qualitative targets•Promote and sustain corporate customer satisfaction•Orchestrate a team of sales technicians and sales operations•Bring new opportunities and close new deals•Offer after sales service•Indicative customers: Insurance, Pharmaceutical, Automotive, Retail etc. Show less I was responsible for attracting SoHo and SME customers in the area of Shops (Pagkrati & Ampelokipoi) by offering added value account management. Among key responsibilities:•Offer pre sales and after sales support•Cultivate good working relationship with existing corporate accounts to enhance customer satisfaction and retention. •Properly train the personnel about relative products•Monitor results and prepare P&L reports. Provide relevant feedback and reports to the supervisor. •Achieve monthly productivity targets. Show less
Senior Key Account Manager, Public and Private Sector
Dec 2013 - Feb 2020Account Manager (SME & Corporate accounts )
May 2009 - Nov 2013Business Advisor Vodafone Own Shops
Dec 2006 - Apr 2009

ARCHEIOTHIKI SA
Feb 2020 - Aug 2023I was appointed to this challenging role with the mandate to maximize sales opportunities, identify and grow new business while harvesting existing database and increase client satisfaction. The challenge was to offer best services within a highly competitive environment.Among key responsibilities:•Manage Sales and Bid team•Manage Major Digital Transformation Projects in the Public Sector financed by Recovery and Resilience Facility (RRF) and other funding programmes •Orchestrate, end-to-end, Public Tenders and Contracts•Monitor all relative KPIs•Maximize profits and product portfolio•Take care of all Business Developmental Activities for clients and partners•Act as single point of contact for crisis situations Show less Responsible for developing the client database and expanding the corporate network both for physical and digital records management. The challenge was to acquire new business during volatile times.Among key responsibilities:•Negotiate and close new business opportunities (prospect and existing customers) •Take advantage of synergies•Provide guidance and support for Digital Transformation Projects enabled with Electronic Content Management (ECM) solutions and Artificial intelligence (AI) based services•Maximize profit and product portfolio in existing Accounts•Prepare proposals and quotes•Monitor results and prepare P&L reports•Be a Trusted Advisor Show less
Public Sector Business Development Manager
Feb 2022 - Aug 2023Senior Account Manager Public and Private Sector
Feb 2020 - Jan 2022

Office Line SA
Sept 2023 - Mar 2024Senior Account Manager, Enterprise & Public Sector
Profile Software
Mar 2024 - nowSenior Account Manager | Public Sector
Licenses & Certifications
- View certificate

Microsoft 365 Certified: Fundamentals
MicrosoftNov 2023
Languages
- enEnglish
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