Eddie Kin Seng Lai

Experience

• 

  Cocoaland Industry Sdn Bhd

  Apr 2007 - Jul 2008

  Assistant Quality Assurance Manager

  Achievements : •Standardization of batch numbering system•Initiated company HACCP system for Lot 100 plant.•Work hand in hand with Wrigley in the development of Sugus gummy brand. The product was eventually sold in Malaysia, Hong Kong, Indonesia and Russia.•Initiated investigation on deposited candy weight inconsistency and proved to the director that a machine part has worn out and saved money from rejection due to underweight and loss due to giveaway.•Studied and formulated hard candy rework program and eventually helped the company to use up over 3 tonnes deformed sweets.Job Description : -Heading QA/QC and dispensary departments that comprised of around 37 personnel.-Supervise physical-chemical, organoleptic and microbiological testing on raw materials, packaging materials, work in progress and finished products.-Sourcing of laboratory equipments, apparatus, media, reagents, laboratory testing etc.-Approving Certificate of Analysis.-Coordinate 5S, GLP, GMP, calibration, pest control, stability study, product retention, training, validation, HACCP and ISO 9001:2000 programs.-Auditing supplier, HACCP, Food Safety and ISO systems.-Ensure proper documentation of quality records.-Monitoring of NCRs, CARs, SCARs issued by QA/QC Department.-Generate trend analysis and Key Performance Indicators (KPI) reports.-Develop and authorization of written procedures, documents, and policies.-Coordinate product complaint investigations and product recall program. Show less

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  Hanson Industries Sdn. Bhd.

  Aug 2008 - Jul 2011

  Factory Manager

  Achievements : •Standardization of batch numbering system.•Set up an in-house microbiological laboratory and saved RM 5,000 each year for external testing.•Changed company’s outsourced pest control contractor and reduced the operation cost from RM 13,000 per year to RM 4,000 from year 2 onwards.•Reduced wastage from 11% to less than 3% monthly by reduce, reuse, and rework.•Developed systematic customer complaints and mock recall program which external ISO auditors gave compliment that they were the best practices ever audited.•Qualified company to become Wrigley’s Malaysia supplier by obtaining 92% marks for RQA-SBP (Supplier Best Practice) quality audit.•As operation business manager for Sugus, improved monthly on-time delivery from below 50% to above 90%.•Identify and rectify wrong product costing and turned company from 3 years consecutive loss to profiting.•Reduce hard candy department man power utilization by 25% by cutting unnecessary processing steps and go for automation.•Identify a critical control point (CCP) i.e. and prevented metal contamination to candy produced.•Developed new products: BLIZZ hard candy, More chewy candy, Jubz gummy candy and Hi-Sour gummy candy which is expected to positively increase the company’s income by end 2011.•Modernization of soft candy department including purchasing of a 1.2 million Australian made NID depositing line and construction of 4 new ovens to produce quality product, diversify products, saving manpower and increasing the line capacity by 400%.•Reduced maintenance cost by 40% by cutting down unnecessary expenditures, sourcing from local suppliers, selling off old problematic machines and replaced with more robust machines.•Offered help in source of a particular raw material and helped the company and customer to save RM 16,000 for only 500kg purchased.•Switch from LFO boiler to LPG boiler which will in turn save RM 150,000/year. However, the project was on hold as gas supply quota is full until 2014. Show less

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  Johnson & Johnson

  Jul 2011 - Aug 2012

  Quality and Compliance Staff Scientist

  Achievements : •Set up a trend analysis program for microbiological, air, water and environmental swab sampling and ensured its sustainability.•Successfully conducted all bulk raw material cleaning and sanitization validations to ensure full compliance to corporate requirement.•Conducted numerous new product commercialization projects.•Lead regional alignment on post cleaning and sanitization sampling.Job Description : -Quality steering committee (QSC) member responsible for microbiological air, water and environmental swab sampling program.-To lead in plant wide microbiological out of specification investigation and ensure timely escalation to higher management.-Planning, execution and supervision of plant-wide validations (cleaning and sanitization, new product development, equipment, process, etc).-Reference point for plant wide cleaning and sanitization related matters.-Conduct plant hygiene inspection (gemba walk) to ensure full compliance to quality.-Core member for New Product Development projects.-To ensure 5S is practiced at all time at work place.-Internal auditor.-To look into and provide support for cost improvement projects (CIP).-QA representative for business continuity projects (BCP).-Drive zero defect initiative.-Ensure proper documentation of quality records. Show less

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  Cocoaland Industry Sdn Bhd

  Aug 2012 - Feb 2016

  Production Manager

  Achievements : •Set up of new production plant and process flow.•Commercialized hard candy production line in 2012 September.•Commercialized soft candy production line in 2012 December.•Carried out lean project and reduced head count without affecting efficiency and quality making new plant a lean plant compared to Lot 100 plant.•Introduced skill matrix system and trained operators to be multitasking knowledgeable in various sections of line and role interchangeable. 0% impact due to end of contract / resignation.•Initiated Operator Asset Care program to promote asset appreciation and reduce asset down time loss due to maintenance.•Initiated 5S practice plant wide•Introduced & implemented OEE to maximize machine output and performance. •Initiated executive level job rotation program and employee appreciation program. •Productivity increased by 4 fold from 2013 to 2014 with no increase in head count by using line balancing.•98.7% ontime in full (OTIF) product delivery to customer. 1.3% due to water crisis in 2014 February & March.Job Description : -Receiving & processing purchase orders.-Production planning and execution.-Ensure proper documentation of production records.-Wastage monitoring, analysis and reduction.-Man power planning and arrangement.-Compiling daily production report, analysis, monitoring, and continual improvement.-Liaising with vendors and contractors on machinery technical issues.-Lead daily tier meeting for prompt and coordinating with HODs on production related issues for speedy problem solving.-Developing new plant HACCP system. Currently act as deputy HACCP team leader.-Develop and authorization of written procedures, working instructions, documents, and policies.-Internal HACCP & ISO 9001 auditor.-Lead problem solving team based on STP, 5W1H, 5 Whys, Fish bone analysis, RCA-Oversee calibration, validation, cost improvement projects-Crisis & risk management-Lead OEE, investors/customer visits and audits. Show less

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  Bemis Asia Pacific

  Mar 2016 - Sept 2017

  Production Manager

  Job Description: - Managing and lead production, planning , safety, maintenance & facility team by providing direction, development and leadership.- Ensure compliance to ISO 9001, ISO 13485-Reporting responsibilities: Operations KPI (weekly Ops Meeting), Monthly Operations Report -Establish and monitor overall plant performance for production and quality standards and to be fully responsible for the overall department performance on Safety, Machine down time, Operational Ratio, Yield, Productivity, Cost, and Quality.-Work closely with VSE team to review product consistency while monitoring scrap rates to determine trends and areas of improvement.-Work with Customer Service to meet monthly sales budget and sales plan.-Ensure planning process is reviewed regularly, escalate issues appropriately.-Control allocation & use of personnel -Lead monthly stock counts -Enforcing quality standards and maintaining GMP’s.-Liaise with other sections / departments to ensure on-time completion of products according to approved product specifications and committed lead time.-Organize and conduct training of operators to achieve required competency.-Conduct performance appraisals and provide coaching and guidance to all operations employees.-Lead, Track and report the Key Performance Indices (KPI) weekly.-Lead and participate on daily morning meeting and take action accordingly.-Participate in yearly CTO plan, annual budgeting and strategic planning-Implement cost effective systems of control operating expenditures, manpower, Overtime.-Participate in product, process and equipment validation.-Lead, train and participate in business improvement activities.-Participate in WCOM projects and initiatives such as continuous improvement, problem solving and others and to strife for continuous improvement in all aspects of operations through innovative thinking and preventive actions. Show less

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  Celblos Dermal Research Centre Pte Ltd

  Sept 2017 - Apr 2019

  Factory Manager

  Achievements- Increased 2017 Q4 output by 11.5% compared to 2017 Q3 with record high output in 2017 December- Reduced order lead time from 30 days to 14 days- Promote EHS initiatives- Enforced stock cycle count and 5S to upkeep warehouse storage- Improvise customer complaints and rework procedure and tracking- Created archive of finished goods specifications for operational use- Passing cGMP re-certification auditJob Description- To lead a team of production, production planning and warehouse personnel to achive targeted output of good quality products- Waste tracking, reduction and elimination- Root cause analysis and problem solving- Human development- To lead zero defects initiative- To ensure cGMP and regulatory compliance- Lead and develop plant towards operation excellence - Seek continuous improvements, productivity improvements and cost improvements- Ensuring finished goods stock inventory sufficient to cater for urgent customer needs Show less

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  Best World International Ltd

  May 2019 - now

  Greenfield of Industry 4.0 cosmetics smart factoryManage new plant project teamOversee EHS production, production planning, engineering and maintenance, material planning departmentPlant automation with SCADA, MES, BMS, LIMS, SAPOutput optimisation and efficiency improvementWastage improvementPeople developmentBusiness Continuity PlanContinual improvement

  • Deputy General Manager

    Mar 2022 - now

  • Manufacturing Manager

    May 2019 - Mar 2022