Nezha Hakkou

Nezha Hakkou

Followers of Nezha Hakkou1000 followers
location of Nezha HakkouPrefecture of Casablanca, Casablanca-Settat, Morocco

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  • Timeline

  • About me

    Senior Account Manager (OEM)

  • Education

    • Ecole Marocaine des Sciences de l'ingénieur

      2001 - 2005
      Master 1 MIAGE (Méthode d’Informatique Appliquée à la Gestion d’Entreprises).

      Diplôme de L’EMSI (Ecole Marocaine Des Sciences de l’Ingénieur) de CASABLANCA option MIAGE (Méthode d’Informatique Appliquée à la Gestion d’Entreprises).

  • Experience

    • Dell Technologies

      Oct 2005 - now

      Technical:- Support for Enterprise High Complexity Systems: Compute, Storage, Network, Backup.- Proactive diagnostic for compute nodes, storage arrays, Ethernet / FC switches and tape libraries.- Recovery from data destructive Cyber attacks.- Fast track resolution for Critical systems.- Consulting and Solution infrastructures.- Lead the collaboration improvement between Support staff, logistic and TechSupportRelational: - Sense of service.- Ability to listen and adapt.- Ability to work in emergency cases.- Thoroughness and organized- Council Pre-Sales Show less

      • Senior Account Manager (OEM)

        Oct 2019 - now
      • OEM META Account Manager

        Feb 2018 - now
      • Analyst, Enterprise Technical Support ( Servers, storage and networking )

        Oct 2005 - now
  • Licenses & Certifications