Deep Enrich
Rohan Kshatriya
Technical Support Engineer
359 followers
Pune, Maharashtra, India
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About me
Technical Support Engineer at Coupa Software
Education
Sinhgad College of Arts, Science and Commerce
2006 - 2008Modern High School, Pune
1996 - 2006
Savitribai Phule Pune University
2008 - 2012B.Sc ScieneceB. Sc. Electronics Science subject
Savitribai Phule Pune University
2012 - 2014Master of Science - MS Electronics ScienceMaster's in Electronics Science
Experience
Gurucul
Dec 2015 - Jan 2018Technical Support EngineerGRA- Gurucul Risk AnalyticsGRA is cyber security based product.Detects insider threat to the organization using risk behavioral analytics.Application uses the technologies like Hadoop,Hive and using data science algorithms to provide the end result.I am working as Technical Support Engineer. Taking remote connection to resolve issues at client's environment.Role:Java Application support(Level 1, Level 2 )Application Maintenance support on different application serversI am using Technical skills - Linux,Unix, Sql to troubleshoot the issues occurring on the on instance to support our clients. Show less
TransPerfect
Jan 2018 - Sept 2019Technical Support AnalystTrial Interactive is cloud based e-clinical trial database management application. Application provides eTMF trial rooms where CRA's can upload their research documents to drive studies through the workflow.I am working as Technical Support Analyst for the Trial Interactive, supporting clients from the Pharmaceutical industry.
Coupa Software
Sept 2019 - nowTechnical Support Analyst
Licenses & Certifications
Coupa Platform Certificate
Coupa Software
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