
Soumya Trivedi
IT Service Desk at SJSU

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About me
💡AI Enthusiast | Software Engineer @ Dell AI | Former AI TPM @ Meta | Let's create the future together! 💻✨
Education

San Jose State University
2018 - 2022Bachelor's degree Computer Software Engineering
Experience

San Jose State University
Nov 2018 - May 2019IT Service Desk at SJSUFulfilled administrative duties, including directing a multi-line phone, replying to customer query emailsand helping them on live chat.

Affimintus Technologies
Jun 2019 - Aug 2019Web DeveloperDesigned and built Tutoring Service web application using Django, HTML and MySQL

San Jose State University
Nov 2019 - Apr 2020Increased the voter turnout by 6% on first ever fully online elections.Organized seminars and made info-presentations.
Marketing Officer
Dec 2019 - Apr 2020Office Assistant
Nov 2019 - Mar 2020

NVISH Solutions
Jan 2021 - Feb 2021Business Development Trainee
Ladder Corp
Mar 2021 - Mar 2021Web DevelopmentLearned and made websites with WordPress.Designed platform for hospital management system using PHP, WordPress, HTML and MySQL

San Jose State University
Aug 2021 - Jul 2022Guided 70 undergrad students, arranging, evaluating, and delivering activities on information security workshops. • Consult and propose recommendations to the University President for university policy, yearly budget, and personnel concerns.• Controlled two key facilities at San Jose State University, including the Diaz Compean Student Union and recently constructed Spartan Recreation and Aquatic Center, to enrich experiences of 33,000+ students
Teaching Assistant for CS Department
Aug 2021 - Jul 2022Student Union Board of Directors
Aug 2021 - Jul 2022

Meta
Jul 2022 - Jul 2023Technical Program Manager• Technical Program Manager for Content Understanding Services, oversaw a multimodal set of ML services that included text, image, and video understanding, with key features such as inauthentic content detection, objectionable content tagging, and speech and text translation.• Revamped migration process for models in the PyTorch domain, ensuring a smooth transition and minimizing any potential disruptions to service delivery. • Responsible for model refresh process, program execution, product road mapping, and capacity management of various services under content understanding.• Guided customer teams to deliver through stakeholder engagement, risk mitigation, and agile project management methodologies.https://ai.facebook.com/blog/multiray-large-scale-AI-models/ Show less

Dell Technologies
Jun 2023 - nowSoftware Engineer
Licenses & Certifications
- View certificate

Professional Scrum Product Ownerâ„¢ I (PSPO I)
Scrum.orgMay 2023
Volunteer Experience
Manager
Issued by AAIWay on Aug 2020
Associated with Soumya Trivedi
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