Soumya Trivedi

Soumya Trivedi

IT Service Desk at SJSU

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location of Soumya TrivediSan Francisco Bay Area

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  • Timeline

  • About me

    💡AI Enthusiast | Software Engineer @ Dell AI | Former AI TPM @ Meta | Let's create the future together! 💻✨

  • Education

    • San Jose State University

      2018 - 2022
      Bachelor's degree Computer Software Engineering
  • Experience

    • San Jose State University

      Nov 2018 - May 2019
      IT Service Desk at SJSU

      Fulfilled administrative duties, including directing a multi-line phone, replying to customer query emailsand helping them on live chat.

    • Affimintus Technologies

      Jun 2019 - Aug 2019
      Web Developer

      Designed and built Tutoring Service web application using Django, HTML and MySQL

    • San Jose State University

      Nov 2019 - Apr 2020

      Increased the voter turnout by 6% on first ever fully online elections.Organized seminars and made info-presentations.

      • Marketing Officer

        Dec 2019 - Apr 2020
      • Office Assistant

        Nov 2019 - Mar 2020
    • NVISH Solutions

      Jan 2021 - Feb 2021
      Business Development Trainee
    • Ladder Corp

      Mar 2021 - Mar 2021
      Web Development

      Learned and made websites with WordPress.Designed platform for hospital management system using PHP, WordPress, HTML and MySQL

    • San Jose State University

      Aug 2021 - Jul 2022

      Guided 70 undergrad students, arranging, evaluating, and delivering activities on information security workshops. • Consult and propose recommendations to the University President for university policy, yearly budget, and personnel concerns.• Controlled two key facilities at San Jose State University, including the Diaz Compean Student Union and recently constructed Spartan Recreation and Aquatic Center, to enrich experiences of 33,000+ students

      • Teaching Assistant for CS Department

        Aug 2021 - Jul 2022
      • Student Union Board of Directors

        Aug 2021 - Jul 2022
    • Meta

      Jul 2022 - Jul 2023
      Technical Program Manager

      • Technical Program Manager for Content Understanding Services, oversaw a multimodal set of ML services that included text, image, and video understanding, with key features such as inauthentic content detection, objectionable content tagging, and speech and text translation.• Revamped migration process for models in the PyTorch domain, ensuring a smooth transition and minimizing any potential disruptions to service delivery. • Responsible for model refresh process, program execution, product road mapping, and capacity management of various services under content understanding.• Guided customer teams to deliver through stakeholder engagement, risk mitigation, and agile project management methodologies.https://ai.facebook.com/blog/multiray-large-scale-AI-models/ Show less

    • Dell Technologies

      Jun 2023 - now
      Software Engineer
  • Licenses & Certifications

  • Volunteer Experience

    • Manager

      Issued by AAIWay on Aug 2020
      AAIWayAssociated with Soumya Trivedi