Ramiro Hermo-Hernandez

Ramiro Hermo-Hernandez

Receptionist night auditor

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location of Ramiro Hermo-HernandezAlexandria, Alexandria, Egypt

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  • Timeline

  • About me

    Business Development at ATI container services

  • Education

    • Ernest renand

      1991 - 1994
      Degree in accounting Accounting and Finance in Paris France

      Activities and Societies:

  • Experience

    • SB Hotels

      Sept 2006 - Jan 2009
      Receptionist night auditor

      Completing procedures when Guests arrive and leave-Preparing bills and taking payment-Extra net -Booking-Reservations-Conciergerie-Room service-Customer service

    • LHotel Montreal

      Mar 2009 - Mar 2014
      Director Of Operations

      -Oversees daily activity of the team-Prepares schedules and other organisational reports-Provides advice and guidance to other employees-Manages team workloads in order to meet goals and deadliness-Responsible for daily communication teams -Coordinate and follow up all the catering service and conference and banquet facilities-Food and beverages-Reclute,train,new Staff menber-Supervising the front office team-( AGM ) Assistant General Manager and ( GM ) when was needed Show less

    • Le St-Martin Hotel Particulier - Montreal

      Apr 2014 - Feb 2017
      Receptionist

      -Registration process (arrival and departure)-Handle all Guests interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

    • Eden Hôtel & Spa**** Cannes

      Mar 2017 - Oct 2017
      Receptionist

      -Completing procedures when Guests arrive and leave-Allocating rooms and handling over keys-Dealing with special requests-room service-taxi booking-Preparing bills and taking payment

    • Mediterraneo bay hotel & resort

      Nov 2017 - Oct 2018
      Front Desk Receptionist

      -Registration process ( arrivals,departure )-Dealing with bookings and reservations-customer service

    • ATI Container Services

      Dec 2018 - now
      Business Development

      Overseeing the development of marketing and following up new business opportunities.Increasing the value of current customers, developing new markets and improving sales.

  • Licenses & Certifications

    • Ahlan World School

      Ahlan Alexandria Egypt
      Dec 2018
    • Tourism and Hospitality Industry

      TURISVIA CONSULTORIA Y FORMACION TURISTICA SL Barcelona Spain
      Sept 2005
  • Honors & Awards

    • Awarded to Ramiro Hermo-Hernandez
      Arabic Language Alexandria Egypt Dec 2018
    • Awarded to Ramiro Hermo-Hernandez
      Arabic Language Cairo Egypt Oct 2017
    • Awarded to Ramiro Hermo-Hernandez
      Language Certificate : Arabic Language Amman -Jordan Dec 2016
  • Volunteer Experience

    • Volunteer Staff -VIRAGES SERVICE-

      Issued by Notre Dame Hospital Montreal Canada on Mar 2009
      Notre Dame Hospital Montreal CanadaAssociated with Ramiro Hermo-Hernandez