Gabor Szecsenyi

Gabor Szecsenyi

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  • Timeline

  • About me

    Senior System Engineer at Lufthansa Systems Hungária

  • Education

    • University of Szeged

      2005 - 2011
      Economics Programmer Mathematician
  • Experience

    • Hewlett-Packard

      Jul 2011 - Jan 2015

      • Customer: VIP Mobile Serbia• System: RuleEngine, SugarCRM• Providing knowledge transfer for members of VIP Mobile's Operational team of RuleEngine and SugarCRM• Participating in the introduction of new CRM system of VIP Mobile SRB (SugarCRM and RuleEngine) • Providing 3rd level support for both RuleEngine and SugarCRM• Bugfixing, designing of new demands• member of On-call group • Customer: Orange Switzerland• System: Amdocs-Ensemble, Remedy, NIM, NetX, Aircom• Amdocs areas: CSM, PRP, NM, Billing, MAF, MPS• Providing Billing 2nd level support to Orange CH• Incident handling, operating of Amdocs EOD, performing Amdocs impelentation tasks, troubleshooting• User rights management for BSS apps, communication with customers• member of On-call group

      • CRM Support Engineer

        Dec 2013 - Jan 2015
      • Billing & Application Support Engineer

        Jul 2011 - Mar 2014
    • Hewlett Packard Enterprise

      Nov 2014 - Sept 2016
      Application Support Specialist
    • IBM Hungary Aviation Industry Services

      Sept 2016 - Nov 2017
      • Revenue Application Operation Team Lead

        Jun 2017 - Nov 2017
      • System Engineer

        Sept 2016 - Nov 2017
    • Lufthansa Systems Hungária

      Nov 2017 - now
      Senior System Engineer
  • Licenses & Certifications

    • ITIL® Foundation Certificate in IT Service Management

      Jun 2013