Manu Mathew

Experience

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  B-612 Remote Hands & Eyes support

  Feb 2015 - Mar 2019

  Network and Hardware Consultant

  As a Network Engineer I have been involved with the day-to-day operations within Data Center infrastructure. Developed ability to work under pressure in a fast moving environment. I have been responsible for support and project work in the Data Center. Working on ticket based system troubleshooting issues based on priority.Main Duties and Responsibilities• DeploymentWorking on deployment, developing infrastructure to meet client needs.o Installation of Multilayer switches, servers, modules, transceivers.o Complete preparation, Installation and upgrade security cabinet (ESSL rack, High Security Cabinet)o Cabling power, 1GB or 10GB SFP+ connections. Providing uplink connections.• Tickets & TroubleshootingWorking fast and efficient on a ticket based system. Including access request, scheduled maintenance and troubleshoot issues on priority based ticketing.o The ticket maintenance include: reinstallation of OS, replace components and connections troubleshoot (fibre LC & SC, patch cable SFP+,CX4,QSFP+...)o Working with NIE (Network Infrastructure Engineer) for troubleshooting and Deployments.o Handle fibre optic: JDSU-OTDR; troubleshoot, clean ,replace, upgrade.• Datacentre Hardwares include:o Transmode TM-2000, Transmode TM-3000 & Transmode TM-3000 II,Juniper MX960, Juniper MX80, Juniper EX8208,Cisco 6503,Cisco 3750 E series, Cisco ASR 9000, Cisco Nexus 7706HP,Quanta Switch, NetMgmt, Zt Sys, Dell, Ciara. Show less

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  Securience

  Feb 2019 - Jul 2020

  Associate Services Consultant

  Provide day to day operational system administration for our customer IAM solutionsDeploy, maintain, update and troubleshoots our customer IAM solutionsMonitors system healthImplement rigid change control as per customer requirements for their IAM solutionsCreates and maintain detailed documentation based on new and existing processes and proceduresGenerates weekly and monthly metrics for customer reportsResponds to audit requests or findings related to assigned technologies.Ensures that critical events and alerts are escalated within customer SLA agreement and documentedPerform log analysis during security related events, identifying and reporting possible security issues, incidents and violations of security policies.Securience is a leading solution provider for Identity Management, Access and Governance solutions in the EMEA region. We have a team of subject matter experts helping our clients to secure and manage their digital identities. We have extensive experience implementing solutions to meet compliance and regulatory use cases, and well as consumer use cases that need to scale and perform. Show less

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  Cyderes

  Jul 2020 - Jan 2022

  • Security Consultant, Identity & Access Management

    Jan 2021 - Jan 2022

  • Associate Services Consultant (Identity and Access Management)

    Jul 2020 - Jan 2021
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  Capgemini

  Feb 2022 - Jul 2024

  Identity and Access Management

  • Identity and Access Management Specialist

    Oct 2023 - Jul 2024

  • Identity and Access Management consultant

    Feb 2022 - Sept 2023
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  CLS Group

  Aug 2024 - now

  IAM Processes, Risks and Controls Manager