Diptadeep (Dip) Banerjee

Experience

• 

  Infosys

  Jun 2007 - Sept 2011

  Project: E2E Network Testing and Support (Test Environment Design Build and Operate) Client: British Telecom Global Services (BTGS)•Test & troubleshoot layer 3 VPNs, MPLS, MP-BGP, OSPF, Switching, Ethernet and QOS.•Test & troubleshoot Cisco routers and switches: ISR 1800, ISR 2800, ISR 3800, Cisco 7200, Cisco 7300, Cisco 10000, ASR 1002, Catalyst 4500, Catalyst 6500, IOS, IOS-XE, IOS-XR.•Test and troubleshoot Juniper MX960 and Junos.•Test on networks like BTMPLS, UKMPLS and Thompson Reuters data centres.•Tools : IXIA, Spirent Smartbits, Fanfare ITest (test case automation) & Metasolv iVserve (network configuration / activation tool).•Gather network requirements from business demands or design technology changes.•Analyse impact of changes on existing architecture / platform / devices.•Check for design issues and escalate them to BT network designers.•Design test scenarios and scripts to test network requirements.•Build network models in the real environment type BTMPLS labs. (BT 20CN, BT 21CN)•Understand issues on network interfacing OSS & provide solutions / workarounds for defects.•Raise and manage defects on HP QC.•Understand service assurance testing scenarios and simulate them on the network.•Provide guidance and mentoring to junior team members. Show less Project: Product Operational Design and DeploymentClient: British Telecom Global Services (BTGS)•Process consultant on strategic business transformation.•Design operational service wraps & test them on service delivery & fulfilment OSS solutions. •Process solution design for BT products like NNI Reach In, Hybrid VPN & Standard DSL. •Work on order management, content management & process management systems.•High level and Low level Design of Operational processes & Launch of new products.•Deliver process training, Operational Readiness Testing (ORT), user acceptance testing (UAT) & post launch support.•Industry Standards: TOM and eTOM framework•Network Technology: DSL, MPLS, VOIP over DSL•Products and Tools: Design and configuration of a workflow engine based on Clarify, Visio for process modelling (trained on ARIS), ASAP (Automated Service Activation and Provisioning tool by Metasolv), Activator (Network Management tool by Syndesis, Canada), Classic (Clarify based Order Management tool), TAHITI (web based thin client to Classic), PPR, Teamsite (Autonomy Interwoven’s content management tool), Process Manager (PMR). Show less

  • Technology Analyst

    Jan 2009 - Sept 2011

  • Senior Systems Engineer

    Dec 2007 - Dec 2008

  • Software Trainee

    Jun 2007 - Nov 2007
• 

  Cisco

  Oct 2011 - Jun 2024

  Senior Product Manager, Service Provider Network Systems (SPNS)•Successfully drove multimillion-dollar technology roadmap, product marketing strategy, pricing for high-end routing products, Virtualisation Technology and Cloud-Scale Networks for Core and Access products in Service Provider markets.•Accelerated 85M run-rate product into 120M run rate & maintained it for 2 years.•Managed end-to-end product lifecycle: including concept, customer business case, GTM, pricing analysis, forecasting, prioritising requirements, launch, field collateral & education, EOS & product transitions.•Understand Competitive products & built Counter Strategy: Built competitive Software and Hardware roadmap considering pricing & capabilities to neutralise the competition’s launches.•Prioritise & manage the various feature lists for a product’s SW release cycle: PRDs, Approvals and buy-in on release strategy for maximised revenue per release as well as compliance to the product strategy.•Collaborate with Business Development and Sales team to maximise revenue and market share•Handled responsibilities for ANZ, Japan, Korea & GC regions.•Coordinated RFPs/RFIs for leading Service Provider accounts worldwide – commercials & technicals •Global Roadshows and Product Evangelization. (Cisco Live, Conferences, EBCs, product presentations)•Strong Analytical and Quantitative skills with the ability to use data and metrics to back up recommendations and drive actions.•Revenues Forecasting and P&L ownership; Material Forecasting and Inventory Management.•Proven track record of taking Ownership and delivering results in a fast-paced, dynamic environment.•High attention to detail and ability to independently manage multiple, competing priorities.•Strong written and verbal communication skills with the ability to present complex information precisely.•Mentor interns and new product managers Show less Project: AT&T Core Network Certification for CRS / CRS-X•Tested at AT&T labs in Middletown, NJ & got CRS-X certified for ATT deployment.•Built and tested according to ATT network design specifications.•Liaise with ATT regularly for providing updates and solutions which translated to >$600M in bookings for Cisco products.•Skills used: CRS Multi Chassis (MC) & Back to Back (B2B) systems, system testing, scaled networks, Bundles, LACP, BFD, OSPF, BGP, MPLS, RSVP, TE, FRR, PBTS, Multicast, IOS-XR, EPNM, Automation tools, TCL & Python scripting, program planning and management.Project: Design and Test Migration Strategies for CRS-X worldwide deployment•Designed and tested migration scenarios for CRS-X for all major Service Providers worldwide.•Liaised with CX, deployment teams, Sales, Account teams & customers to align testing strategies to actual field scenarios.•Worked on CRS-X EFT (early field trails) planning and issues.•Received appreciation from many quarters for seamless migrations in field.•Skills used: L3 protocols, CRS, Fabric, CRS-X, planning.Project: Unit Testing - Automatic Multicast Tunneling (AMT), Shenick VM Testing, Selective VRF Download (SVD) •Worked as lead engineer from forwarding / PD perspective for multiple IOS-XR features.•Tested AMT on Schenick’s VM solution for ATT.•Worked as Test Lead on SVD for testing on CRS.•Skills used: Multicast, AMT, TCL scripts Show less

  • Senior Manager of Product Management

    Jun 2021 - Jun 2024

  • Sr Product Manager

    Mar 2016 - May 2021

  • Software Engineer III

    Oct 2011 - Feb 2016
• 

  Google

  Jun 2024 - now

  Outbound Solutions Product Manager