Pamela Van Pelt

Pamela Van Pelt

System Analyst IV

Followers of Pamela Van Pelt221 followers
location of Pamela Van PeltAustin, Texas Metropolitan Area

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  • Timeline

  • About me

    Operations Support Services Manager at Texas Department of Public Safety

  • Education

    • Park University

      2009 - 2011
      MBA COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
    • Park University

      2010 - 2012
      Master of Business Administration (MBA) Computer and Information Sciences and Support Services
  • Experience

    • Comptroller State Of Texas

      Aug 1999 - Aug 2007
      System Analyst IV
    • Travis County

      Aug 2007 - Aug 2015
      Client Technologies Manager

      Supervise the work of 4 direct report employees and sometimes 30+ employees. Implementation project manager for Microsoft's System Center, Exchange/Outlook and Novell/Linux to Windows file migration as well as other projects. Manager of QA team for variety of software and hardware.

    • AWT

      Jan 2014 - Jan 2016
      Treasurer
    • Austin Travis County Integral Care

      Aug 2015 - Jan 2017
      Network & Technical Services Manager

      As the Network and Technical Services Manager, I am responsible for delivering information & technology services. I provide resources for planning and implementing new equipment and services, and for keeping equipment and services running. I spend time planning technology needs of the business units. I have a total of 7 direct reports and several contractors.

    • Texas Department of Motor Vehicles

      Jan 2017 - Aug 2019

      Manage Service Desk, Technical Writers, QA &Testing, Data Analytics, and Change &a Release Management.

      • System Support Specialist Manager

        Jan 2019 - Aug 2019
      • Support Services Section Manger

        Jan 2017 - Dec 2018
    • HHSC

      Aug 2019 - Aug 2020
      Directory Services Manager
    • Texas Department of Public Safety

      Aug 2020 - now
      Operations Support Services Manager
  • Licenses & Certifications

    • MCITP

    • MCSE

      Microsoft
    • ITIL

      ITIL Certified
  • Honors & Awards

    • Awarded to Pamela Van Pelt
      Cum Laude Park University Dec 2011
  • Volunteer Experience

    • Database Upgrade

      Issued by R.O.C.K., Ride on Center for Kids
      R.O.C.K., Ride on Center for KidsAssociated with Pamela Van Pelt
    • Director of Web and IT Services

      Issued by Austin Women in Technology (AWT) on Oct 2014
      Austin Women in Technology (AWT)Associated with Pamela Van Pelt