Alistair Peter Lobo

Experience

• 

  Bentley Systems

  Jan 2018 - Mar 2022

  • Collaborated with internal stakeholders for implementing various enhancements for regulating application quality to be in accordance with the latest BIM standards• Priority handling and escalation of critical issues and monitoring of service level compliance• Assisted clients on data exchange methods for minimizing data duplication and increased information exchange • Continuous application support and troubleshooting assistance to Bentley’s users & clients worldwide• Document software problem defects or Enhancements for review and corrective action• Provide training and demonstrations on product upgrades and adoption to stakeholders, both internal & external to Bentley Systems

  • Technical Support Engineer

    Feb 2019 - Mar 2022

  • Graduate Engineer

    Jan 2018 - Jan 2019
• 

  WSP

  Apr 2022 - Feb 2024

  • Research, define and test common data environments (ProjectWise, SharePoint, and ACC) and CAD solutions to optimize P&ID systems and modelling for pipe racks and structures for WSP’s Energy sector clients• Research, verify, and document CAD application issues and solutions in short & clear articles for our WSP’s Knowledge Base• Escalating critical issues and liaison with application developers to resolve and receive application fixes and enhancements & maintain CAD systems to remain operational 24x7• Assist piping engineers and designers with deploying & testing new applications & workflows to streamline existing piping drawing creation and ISO generation Show less

  • CAD Administrator

    Apr 2023 - Feb 2024

  • Engineering Application Support

    Apr 2022 - Mar 2023
• 

  AECOM

  Mar 2024 - now

  • Engaging with users from all relevant aspects of business to implement and deploy Bentley’s ProjectWise and Autodesk’s BIM 360 Teams/Docs/ACC and Revizto• Project guidance & assistance on CAD management procedures, workspace development and ProjectWise workflows and development of ProjectWise environments• Maintaining, upgrading and reviewing AECOM’s knowledgebase articles on CAD & CDE to reduce and streamline troubleshooting for future incidents.• Collaboration with SMEs, IT managers, CAD Administrators, Digital Solution architects to manage, maintain, upgrade and test digital solutions for CAD & CDE environments• Assisting project teams & supporting continuous improvement of AECOM’s CDE (Common Data Environment) platforms & ongoing implementation of standardized templates & managed workspaces• Installing, configuring & troubleshooting CAD & CDE platform issues & staying current with upgrades, updates and patches for AECOM users and contractors Show less • Performing administrative activities such as configuration, troubleshooting, technical support including the maintenance of the various Datasources, environment templates, and work processes, along with developing and updating procedures that enable designers to work as an integrated team regardless of their location• Assisting project teams and supporting continuous improvement of AECOM's CDE platforms and ongoing implementation of standardized templates and managed workspaces; help drive global compliance with information management standards• Regular collaboration with internal business stakeholders, including regional administrators, project managers, BIM specialists, IT business partners and outreach to external vendor contacts and CDE platform users Show less

  • Engineering Systems Administrator

    Mar 2025 - now

  • ProjectWise Administrator

    Mar 2024 - Feb 2025