Melania Madriz

Experience

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  Privado

  Jan 2006 - Oct 2012

  Consultora

  As a consultant, I developed an array of instruction manuals and profiles evaluations for Librería Internacional. Other tasks included the creation, analysis and implementation of an Escalated Organization Environment System. Besides this, I played an important role in different general functions in recruiting, specifically related to selection, performance appraisals, training and benefits for different companies.

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  Boszdigital

  May 2010 - Mar 2013

  Human Resources Manager

  • Directly involved in the company growth, increased employee population from 30 to 380 people. This involved a massive resource research and an intense hiring process on behalf of the Recruiting Department, as well as the development of metrics and statistics for each step.• Led the BOSZ Digital Colombia’s recruiting process. Operations began on November 2012.• Led an initiative to design and implement a Performance Appraisal method to develop the HumanResources Department.• Led the Learning and Development Department. of reviewing of employees’ career development.• Built a strong bridge and developed strategic alliances between clients from United States and Europe• Created the Wellness Department and the Benefits Program, as well as the evaluation of work environmentand organizational culture were under my supervision. Show less

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  Hangar

  Apr 2013 - Jul 2018

  Human Resources Manager

  • Manage a staff of four HR employees: Human Resources Generalist, Human Resources Coordinator, Recruiter and In-House English Teacher including all tasks/responsibilities of this group.• Lead strategic initiatives for the Costa Rica office employee population growth. The staff has increased from 60 to 260 employees.• Design, manage and implemented the entire recruitment processes: strategic thinking of talent attraction, metrics, monitoring the optimal development of the process different stages, always looking forward to improve our strategy and utilize methods, sources, tools, among others.• Provide oversight and support in layoffs, disciplinary processes and proceedings.• Lead an initiative to design and implement the internal performance appraisal interactive tool. The project was presented in the 2015 Human Resources Summit in Canada and the application is currently being used by the company headquarters office as a reference point in the creation of their own personalized tool.• Contribute to training and mentoring process of Career Developers and other key team members in the organization.• Supervise proper handling of disciplinary proceedings, making sure to comply with the requirementsestablished by the laws in Costa Rica.• Represent the Costa Rica office in the company’s Global Human Resources meetings with the goal ofsharing office updates and capturing information to improve processes.• Maintain management guidelines by preparing, updating and recommending human resource policies and procedures.• Ensure all the employee information is accurate and up to date.• Organize, coordinate and host company-wide monthly meetings. Show less

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  Gorilla Logic

  Sept 2018 - now

  • Senior Director, Global of Human Resources

    May 2022 - now

  • Director, Global Human Resources

    Jun 2021 - now

  • Nearshore Human Resources Manager

    Dec 2020 - Jun 2021

  • Human Resources Business Partner

    Sept 2018 - Dec 2020