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Daniel Alex

Daniel Alex

Independent Advisor

Followers of Daniel Alex875 followers
location of Daniel AlexSão Paulo, São Paulo, Brazil

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  • Timeline

  • About me

    Expert at Microsoft Community | Independent Advisor at Directly | Tester

  • Education

    • Faculdade de Tecnologia Alpha Channel

      -
      Tecnólogo Graphic Design

  • Experience

    • Directly

      Oct 2020 - now
      Independent Advisor

      • Responsible for customer service and satisfaction;• Direct customer service;• Analysis of open calls;• Identification of customers' needs;• Combined AI with on-demand experts to increase customer satisfaction and business flexibility.

    • Samsung Mobile

      Nov 2020 - now
      Independent Advisor

      • Responsible for customer service and satisfaction;• Direct customer service;• Analysis of open calls;• Identification of customers' needs;• Combined AI with on-demand experts to increase customer satisfaction and business flexibility.

    • Testbirds

      Nov 2020 - now
      Tester

      • Exploratory tests in games, web and mobile applications indicated on the platform.• Accurately find, reproduce and report issues in detailed bug reports.• Provide critical analysis and give clear, concise feedback when requested.• Execution of test cases and software review.

    • UTest

      Nov 2020 - now
      Tester

      • Exploratory tests in Web and mobile applications indicated on the platform;• Identification of bugs;• Execution of test cases and software review.

    • Ubertesters

      Jun 2021 - now
      Tester

      Professional app testing platform, Mobile app testers for hire, Crowd Testing e Crowd Testers

  • Licenses & Certifications