Flávio R. S. Da Silva

Experience

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  Sonda Procwork

  Apr 2005 - Jul 2008

  Support Analyst

  Allocated in the customer Teleperformance call-center, SKY, UOL, Folha de São Paulo, Network administration, helpdesk support for client systems and Microsoft environment, administering users with the Active Directory tool. Allocated in the client FGVSP - Fundação Getulio Vargas São Paulo, Helpdesk Service, technical support in audiovisual equipment, videoconference, support in events, configuration and maintenance of micros and peripherals, remote access.

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  Mobimax

  Aug 2008 - Aug 2010

  Information Technology Analyst

  Network administrator, Active Directory, dhcp configuration, dns, security policies, online camera monitoring, development of GPS navigation software, and support for users. Enterprise ERP software management.Provided support for AD, DNS, DHCP, FILE SERVER, PRINT SERVER, FIREWALL, FTP, ACTIVE DIRECTORY servers

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  Eldorado Plastic Industry

  Sept 2010 - Nov 2012

  Full Support Analyst

  Monitoring and management of network servers (DNS, DHCP, Proxy, Firewall, AD, File Server, Print Server) Technical Support, planning and implementation of projects. Creation of user accounts and email. Security policies, Administration of all network infrastructure (cable and professional wireless). Managing the SAN (Storage) Network. Maintain all stable environment, preventive maintenance, detect and isolate vulnerability assets, drawing up contingency plans. SQL database.Consulting for the acquisition of new equipment and services. Show less

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  Access Brasil

  Dec 2012 - Nov 2014

  Support Analyst

  Management of communication networks (links and servers) of clients of public and private companies through the NOC, using a ZABBIX tool for monitoring. Technical support to users, call handling through the KASEYA tool, consultancy for client deployment projects (AD servers, Linux, antivirus server: Symantec Endpoint and Mcaffe, backup server: Backup Exec and ArcServer, Sonicwall Firewall and Bluepex, Storage: Iomea, Imation and Dell, Servers: DELL and HP)

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  Rio Quente Resorts

  Dec 2014 - Dec 2016

  Senior Technical Support Analyst

  Administered all network infrastructure, datacenter, servers, user support and Board of Directors. I managed all company systems, backups, upgrades and maintenance. It provided support for the branches. Support to AD, DNS, DHCP, FILE SERVER, PRINT SERVER, FIREWALL, FTP, ACTIVE DIRECTORY servers.

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  DR Network

  Mar 2019 - Mar 2021

  Senior IT Analyst

  Working as an IT consultancy, I was responsible for technical support, managing all customer infrastructure. Develop and propose projects to improve the environment, always keeping an eye on new trends and technologies in the market. Support for Windows, Linux servers, switch configuration, firewall. Administration of Gsuite / Google WorkSpace, Security: IAM, Policies, Roles, Groups, and Office 365. Management of cloud services Azure, AWS, Google Cloud (GCP) and Oracle Cloud (OCI)

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  Inmetrics

  Apr 2021 - Sept 2022

  Infrastructure Analyst

  Deploying the environment on AWS using Terraform, migration from on-premises environment to the AWS Cloud. Deployment and environment management in Microsoft Azure.Responsible for the entire infrastructure of the company, managing the server park (Windows and Linux) in HYPER-V, firewall, routers, switches, storage, wi-fi, backup.Administration of the Cloud environment like Microsoft Azure, Amazon AWS, Google Cloud, Google WorkSpace, Security: IAM, Policies, Roles, Groups, Oracle Cloud, Office 365 and SharePointDeployment and monitoring Zabbix and Grafana.Deploy of an application in containers Docker.Planning and implementing projects to improve the environment,Provide solutions to reduce and remedy repetitive incidents.Review and creation of technical procedures.Analysis and documentation of the entire infrastructure.Administration of Veeam Backup & Kaspersky Center Security Tools, Wazuh Security Platform.Sophos and Fortinet firewall management,Dell and Cisco switch management.Dell Server Management.Dell Storage Management.Automation, Power Shell Scripts Show less

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  Invent Cloud

  Sept 2022 - Nov 2024

  Cloud Engineer

  - Creation and management of all infrastructure in AWS, Microsoft Azure, GCP and OCI.- Migration from on premises environment to Cloud.- Rackware: environment migration.- Terraform: Deployment of environment.- Security: IAM, Policies, Roles, Groups, Compartments- Observability & Management: Monitoring, Logging, Events, Alerts, Metrics, Notifications, Topics- Billing & Cost Management:- Oracle Kubernetes Engine - OKE: Creation and management.- Compute Instances: Creation and management.- Oracle DataBases, MySQL, EXA, Autonomous DB: Creation and management.- Networking, Load Balancer, VPN , Virtual Cloud Network - VCN (Subnet, Security Lists, Route Tables. NSG, Dynamic Routing Gateway, DNS, Bastion, Local Peering etc): Creation and management.- Storage, Block Volume, Buckets, Backup: Creation and management.- Fortinet Firewall: Deployment and Management, HA.- Fortianalyzer: Migration and management.- AD Manager (Manager Engine): Automation, Administration and Management. Show less