Leslie De Santa Anna

Experience

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  Universidad de los Andes (CL)

  Mar 2014 - Jan 2015

  Clinical Psychologist

  Psychological care of patients from the Cognitive & Behavioral perspective, along with the coordination and supervision of specialized teachers. In charge of the diagnosis and clinical treatment of patients. Application of psychological test.

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  Austral Consulting

  Dec 2015 - Aug 2016

  Analyst of Psychological Evaluations

  Back-up manager of the evaluations team (7 analysts). Responsible for conducting psychological evaluations for various clients within different sectors (candidate skills review). Application & Correction of assessment instruments. Preparation of executive and psychological reports. Reference checks for candidates.

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  Pacifica Continental

  Sept 2016 - Apr 2024

  Responsible for the development of the LATAM region. In charge of the forecast of each operation, helping the local teams to achieve the financial goals, throughout the generation of new clients and the assertive management of the existing key accounts. I’m also responsible for the staffing, talent development, and management of the local team leaders. In addition, to the design and implementation of performance evaluation strategies and career plans. Finally, I have the responsibility of acting as a strategic partner and advisor to clients on all issues related to market intelligence regarding HR (talent management, recruitment process, identification and retention of key talents, development of personnel, inclusion, and diversity, among others. Highlights:• Led the opening of 4 new offices in a period of 4 years.• I’ve consistently exceeded the semi-annual goals by 110%, ensuring the profitability of the region.• Led and supervised the exponential expansion of the team growth in the main 4 operations.• The successful training and development of the leaders in charge of high-performance teams.• I established the performance management model for the region (feedback) Show less In charge of achieving the monthly objectives to meet the bi-annual goals of the company, by supervising the P&L of the Santiago/Buenos Aires offices. Responsible for the staffing and development of the people within the operations. Headhunter LATAM, responsible for hiring talent for key clients of Pacifica; specifically, middle & top management roles within different sectors: energy, renewables, construction, banks, financial services, mining, and pharma. Act as the primary point of contact for external clients in all recruitment activities.Highlights:• Turnaround of both Santiago & Buenos Aires offices in a situation of distress into profitability. • Hired talented consultants to be the next leaders of Pacifica • Generated new clients and ensured the loyalty of existing ones. Show less Responsible for professional-level recruiting demands within LATAM, mainly for Mid and Top Management roles. Complete ownership of the LATAM Talent Acquisition Process which includes: Screening candidates and drawing up a shortlist of potential talent for clients to interview, interviewing and assessing prospective applicants and matching them with the vacancies and client’s requirements, coaching the candidates to prepare themselves for the client interview process, organizing interviews and selection events, develop and maintain a strong partnership with the talent and hiring managers to ensure all candidates have a positive recruiting experience. Furthermore, the negotiation of contracts with potential clients and building long time and profitable relations with both clients and candidates, finally, the Identification and implementation of Talent Acquisition best practices, techniques, and tools applicable to the region. Show less

  • Manager Latam (Chile, Perú, Mexico, Colombia, Argentina & Uruguay)

    Jul 2018 - Apr 2024

  • Country Leader Chile & Argentina

    Sept 2017 - Jul 2018

  • Recruitment Specialist LATAM

    Sept 2016 - Sept 2017
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  Everest

  Apr 2024 - Oct 2025

  Head of Talent Acquisition LATAM
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  ProntoPaga

  Aug 2025 - now

  Talent Director LATAM

  As Talent Director for Latin America at ProntoPaga, I represent the People function in executive forums and regional committees, positioning talent as a key enabler of business strategy. My role bridges organizational vision with the human capabilities required to execute it, driving initiatives in talent attraction, development, retention, and performance—fully aligned with the holding’s strategic objectives across the region.I leverage data-driven decision-making, project management expertise, and a deep understanding of diverse local contexts to ensure scalable, evidence-based solutions. My focus is on fostering sustainable growth, organizational agility, and regional competitiveness through a people-centric approach.- Design and lead the regional talent management strategy across Latin America, aligning cultural and regulatory nuances with the organizational vision, business challenges.- Develop and institutionalize a comprehensive system of metrics and KPIs across the employee lifecycle fostering a data-driven culture and predictive decision-making.- Ensure recruitment and selection processes are aligned with organizational strategy, emphasizing diversity, inclusion, sustainability, and cultural coherence beyond technical competencies.- Identify strategic talent risks and lead effective mitigation plans.- Develop and empower the regional People & Talent team, promoting a high-performance culture rooted in collaboration, innovation, and continuous learning.- Coordinate the definition and tracking of People OKRs, ensuring direct contribution to organizational goals.- Develop and implement talent development strategies, including career planning, potential assessment, leadership programs, coaching, mentoring, and succession planning for critical roles.- Redefine and strengthen performance management processes. Show less