Frederico Vieira

Experience

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  Staybridge Suites

  Mar 2011 - May 2014

  Sr. Night Audit Coordinator

  Guest Check-in and Check-out and Concierge Services when requestedAudit for Invoices and finance reportsOperacional supervising during night shiftJunior Staff supervising and training during night shift

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  La Grâce Experience

  May 2012 - Mar 2015

  La Grâce Experience- Catering for Special Events - Operations Coordinator

  Company Partner May 2012 to March 2015Brand creator (logo, visual communications and marketing campaigns)Operations management for all kinds of events (Wedding parties, corporate events and other social gatherings).

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  Pestana Group

  Jun 2014 - Mar 2015

  Operations Coordinator

  General operations management including front desk staff, catering services for social and corporate events and also housekeeping department.Internal restaurant service managementOnline reviews management, replying open online review channels such as Tripadvisor and other traveler's review spaces, reporting accordingly for service and infra-structure improvements.

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  Tivoli Hotels & Resorts

  Sept 2015 - Sept 2016

  Sr. Auditor

  Invoices auditing reporting strategic expenses information addressed for the management and leadership teamDaily cash flow auditing and year to date financial results presentationPlanning and performing single service audits in accordance with hotel service requirementsBudget management for front desk supplies (general office supplies and front desk required stationary)Concierge services provider for hotel and events guests of honor

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  JLL

  Sept 2016 - Oct 2021

  Hard and Soft Services operational coordination maintaining relevant KPIs and SLAs aligned within the company's strategies, identifying and carrying out improvements to the workspace to achieve sustainable office operations following a managed annual budget plan. (12M) Customer service provider focused on building (from conception to completion) an internal logistics support operation (Mailroom). Facilities point of contact and part of a workspace management team supporting space improvements, daily ticket requests, events and other office activities.

  • Senior Facilities Analyst/Workspace Management- Employed by JLL- Working @Google

    Apr 2019 - Oct 2021

  • Facilities Analyst- Employed by JLL- Working @Google

    Sept 2016 - Apr 2019
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  CBRE Global Workplace Solutions (GWS) EMEA

  Oct 2021 - now

  Workplace management at Intuit office located in Toronto, Canada, implementing and evaluating company policies and procedures. In office team coordination to ensure streamlined workspace operations Events services coordination, scheduling internal rooms and spaces and certifying client requests and set ups. - Communicates with vendors and other site service representatives to ensure clients needs are consistently being met. Maintains records of vendor proof of insurance and contractual documentation in place per building requirements.- Requests client feedback on performance and overall workspace to create ideas and innovations that will contribute to client engagement and success. Show less

  • Facilities and Workspace Coordinator- Employed by CBRE, Working @Intuit

    Jun 2022 - now

  • Faclities and Workplace Coordinator- Employed by CBRE Canada- Working @ Intuit Toronto, Canada

    Sept 2023 - Jun 2024

  • Facilities Coordinator- Employed by CBRE, Working @Bloomberg

    Oct 2021 - Jun 2022
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  CBRE Canada

  Jun 2024 - now

  Faclities and Workplace Manager- Employed by CBRE Canada- Working @ Intuit Toronto, Canada