
Roopa Navneeth
Reception and Admin Coordinator

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About me
BPR - Project Administrator | HR Generalist | Jr. Business Administrator | Consultant/Advisor | Executive Assistant
Education

Goa Swiss Institute Of HM
-Advance Diploma Hotel/Motel Administration/Management
Experience

High Ground
Jan 2010 - Mar 2013Reception and Admin CoordinatorReception and Admin Coordinator•Hiring, supervising, and evaluating Models/Employees.•Delegating tasks and ensuring that they are completed in accordance with existing policies and procedures.•Greeting visitors and directing them to the appropriate parties.•Handling basic office duties, such as answering and routing phones, responding to emails, data entry, and reporting.•Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties.•Ensuring that the office is well-maintained, organized, and secure.•Assisting with special projects, such as process improvements and budget development.•Developing and implementing new policies and processes. Show less

NMC Trading LLC
May 2013 - Jun 2015Independent Beauty Consultant
Hart Bernstien Marketing
Jun 2015 - Dec 2017Beauty Advisor• Customer Assistance: Engaging with customers, understanding their beauty needs, and providing personalized product recommendations.• Product Knowledge: Staying updated on the latest beauty trends, product launches, and ingredients to effectively communicate product benefits to customers.• Sales: Meeting or exceeding sales targets by actively promoting and selling beauty products.• Demonstrations: Conducting product demonstrations and offering beauty tips to enhance the customer experience.• Stock Management: Ensuring that shelves are well-stocked, products are properly displayed, and maintaining an organized and clean work environment.• Clientele Building: Building and maintaining relationships with customers, encouraging repeat business and loyalty.• Beauty Events: Participating in beauty events, promotions, and marketing activities to attract customers and boost sales. Show less

BDO UAE
Jun 2018 - Apr 2022Executive-Reception, Administration and Human Resources• Responsible for all secretarial duties, administrative tasks, all correspondences and other documents as assigned by Senior Management.• Manage Senior Management calendars by planning and scheduling meetings, conference calls and special events down to the details of facilitating location and distribution of applicable documents.• End-to-end recruitment; employee engagement and assisting team with training and inductions.• Liaising with internal audit team to prepare engagement letters, bank request letters and memos.• Arrange all travel logistics including but not limited to flight, hotel and car reservations and bookings, and provide the appropriate itinerary and travel documents.• Actively coordinating HR, Admin and Quality Risk Management related activities to ensure the timely completion.• Promptly receive and screen incoming calls and emails to Senior Management in a professional manner, providing appropriate responses and delivering messages when necessary.• Produce highly confidential correspondence, including but not limited to letters, memos, contracts, proposals and presentations• Support in creating periodic reports as requested by local or corporate headquarters• Perform wide variety of administration duties including but not limited to expenses, printing, binding, filing documents as required• Other ad-hoc administrative support as required e.g., internal company events• Assisting IT & Accounts Department on administrative level.• Managing social media platforms of the organization.• Performing World-Check KYC Screening & Due Diligence. Show less

Commitbiz Business Setup Consultants Dubai
May 2022 - Nov 2022Recruitment Specialist• Job posting & Source potential candidates through online channels (LinkedIn; Naukri, Indeed and Dubbizle)• Conduct new joining and induction formalities, ensuring a smooth and efficient onboarding experience.• Coordinate employee’s mobility and relocation requests for international hires, by being the main point of contact between the vendor and employee.• Prepare employment contracts for new joiners and other letters in support of promotions and grade changes.• Support all administrative HR responsibilities for employees which include but are not limited to complete and accurate maintenance of confidential records in the system, ensuring they are always up to date and readily available when required and comply with Audit requirements.• Update the Rewards team for any payroll additions, deletions or adjustments in salary or benefits.• Initiate and support HR initiatives and improvements in alignment with the team to increase departmental efficiency, provide best in class service to the organization, and ensure file and system data integrity.• Support the PRO team in visa processing formalities with the authorities and obtain up to date information regarding changes implemented in their policies and procedures.• Support on ensuring employee policies is kept up to date, by making changes, or creating new policies as necessary.• Provide high support on Employee Relations and grievance matters ensuring high engagement at all times.• Ensure employee exit formalities are completed as per the employee exit checklist and HR processes.• Coordinate intra-HR team activities and programs ensuring high collaboration between HR Management, Talent and Rewards.• Experience with external recruitment service including but not limited-draft invoice, proposal and contracts. • Ad-hoc support to the HR team and employees with projects, activities, or tasks as needed. Show less

Al Rayid Investments Ltd
Dec 2022 - May 2023Recruitment Specialist
Redington Middle East and Africa
Jun 2023 - Oct 2023Executive Project Assistant - BPRProcess Analysis; Optimization Strategies; Project Management; Documentation and Communication & Quality Assurance

Dufry Australia
Jan 2024 - Feb 2024Consultant - L’Oréal Group
Marsh
Feb 2024 - nowProject Support - Risk Advisory
Licenses & Certifications

PTE
PearsonNov 2022- View certificate

Business Process Improvement
PRIME BPM
Languages
- enEnglish
- maMalayalam
- hiHindi
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