
Kara Imhof
Investment Management & Global Security Services Intern

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About me
Portfolio Lead | Program Delivery | Release Train Engineer
Education

University of Washington, Michael G. Foster School of Business
2009 - 2013Bachelor’s Degree Business Administration; Information Systems & Operations Management
Experience

Russell Investments
Jun 2010 - Sept 2011Investment Management & Global Security Services Intern* Gathered data and furthered my experience working with Excel by creating a list of over 300 employees withinthe Investment Division of the company* Executed daily tasks and small projects in Excel for various managers* Assisted my supervisors in accomplishing their personal daily work such as recording proxy votes* Excelled while working in a fast paced and professional environment

Cactus Restaurants
Sept 2011 - Aug 2013Expo / Host / Busser* Executed detailed tasks quickly with respect to priorities and processes* Coordinated both the restaurant floor and all to-go orders, proving my multi-tasking abilities* Streamlined processes to increase efficiency in the restaurant* Directed timing and flow of food from kitchen to floor, ensuring guest satisfaction

Boeing
Jun 2012 - Aug 2012Supply Chain Analyst InternAcquired knowledge on how an established Lean production system works* Investigated the production system in depth to determine areas that were inefficient* Designed a part labeling system that increased visibility and communication in the warehouse* Collaborated with staff from many different levels of the company to solve a major communication issue thataffected over 30 employees

Michael G. Foster School of Business Career Services Center
Sept 2012 - Mar 2013Peer Advisor* Enabled students entering the workforce by providing critical feedback on resumes and cover letters* Acted on behalf of the Foster School for many visiting alumni and recruiters* Compiled relevant information (internships, career opportunities, salaries) for students interested in pursuing the Operations Supply Chain Management program that just began this year at Foster

Liberty Mutual Insurance
Aug 2013 - now• Leads multi-disciplinary, cross-domain initiatives resulting in significant cost savings, including managing programs contributing up to $500K in annual service expense reductions• Drives the alignment of technical programs with strategic business goals by managing requirements, risks, and program schedules, ensuring clear communication across engineering and non-engineering teams• Works closely with senior leadership to prioritize and align high-impact initiatives, driving consensus on resource allocation and ensuring focus on the most critical business objectives• Actively mentors cross-functional team members to foster a collaborative, high-performance culture and advance team growth• Facilitates the full lifecycle of large-scale projects, coordinating across functional teams to identify risks, solve dependencies, and push technical solutions to completion Show less • Supported and improved release planning, backlog management and team health by providing relevant and nuanced coaching based on team skills and experience• Collaborated with Engineering Managers to ensure structures are in place to communicate, escalate and mitigate cross team dependencies with the goal of maximizing delivery• Partnered with Product Owners and Engineering Teams to define KPI’s and technical success criteria for teams• Demonstrated proficiency in improving team effectiveness by balancing data and emotional intelligence• Solved complex and dynamic personality-based conflicts within teams with aligned Engineering Managers Show less Agile Project Management/Scrum Master -Facilitate the bi-weekly planning of work intake based on feasibility and business priority -Ensure team tracks work progress throughout the iteration and that they are on target to finish by end of iteration; if they aren’t on track to do so, identify roadblocks and assist in removing them so work can continue -Assess the team continually for areas to improve, propose ideas to project and/or program management, and work with needed parties to implement improvements -Implemented several process improvements regarding how tools are used for iteration planning and retrospectives that ultimately shortened the team’s bi-weekly meetings by over an hour Show less Portfolio Planning -Developed an interactive spreadsheet to aid in the annual portfolio budget planning process which enabled greater cross-departmental and cross-functional collaboration in a historically isolated process -Facilitated meetings to determine system impacts and gather estimates for annual budget planning; worked with various departments such as billing, claims, portal, data management and legal to develop comprehensive, holistic estimatesQuality Assurance Analyst/Software Tester -Tested IVR and web application systems for defects -Reported defects to developer and followed through until defect resolution Show less
Portfolio Scrum Master
Nov 2023 - nowScrum Master II
Feb 2019 - nowScrum Master
Jun 2017 - Feb 2019IT Project Coordinator
Jan 2015 - Jun 2017IT Analyst Rotational Program
Aug 2013 - Apr 2016

Rover.com
Apr 2017 - Sept 2022Dog SitterI adore all kinds of dogs and have absolutely loved doing dogsitting for Rover since April '17.
Licenses & Certifications

ISTQB Quality Assurance Tester Certification
Sept 2013
Certified Scrum Master
Scrum Alliance- View certificate

Key Mental Shifts for Servant Leadership
LinkedInDec 2020 
Professional Scrum Master
Scrum.orgApr 2019
Volunteer Experience
Volunteer
Issued by Jubilee Women's Center on Mar 2015
Associated with Kara Imhof
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