Pedro Zanela

Experience

• 

  TIVIT

  Aug 2013 - Mar 2014

  Estagiário em Suporte Técnico

  I worked in the IT and telecommunications area providing support to the company's computers, ending calls related to software and hardware.

• 

  SAS

  Aug 2014 - Nov 2024

  • Provides timely, professional and quality delivery outputs on assigned projects, leveraging expertise in the application of specific SAS technologies, solutions, methodologies, and project experiences.• Understands, utilizes and communicates best practice methodologies and industry standards internally and externally.• Leverages detailed technical knowledge to support sales opportunities and implementations across solution domains including Proof of Concept and solution demonstrations.• Customize SAS software solutions and any required supporting products for knowledge sharing and demonstration purposes as assigned.• Contributes to detailed technical documentation as required, such as requirements, design, administration and user guides.• Participates in product and solution training to acquire and maintain a detailed level of product knowledge of core components of SAS offerings.• Works and collaborates with others on consulting projects and special projects as assigned.• May conduct customer sessions for requirements gathering, data discovery, analysis, reporting and presentation.• May lead knowledge transfer sessions internall and/or with customers. Show less

  • Customer Advisor

    Apr 2022 - Nov 2024

  • Data Analytics Consultant

    Aug 2016 - Apr 2022

  • Estagiário em Consultoria BI

    Aug 2014 - Aug 2016
• 

  Databricks

  Nov 2024 - now

  Sr. Solutions Engineer