Kelly Dercks

Experience

• 

  Waddell & Reed

  May 2011 - Oct 2011

  Executive Assistant

  Performed general assistant and office duties for the Managing Principal Assisted in recruiting new financial advisors to help grow the Madison officeResponsible for ensuring that over 100 accounts were in compliance with new governmental regulations

• 

  Joey's Seafood and Grill

  Jun 2011 - Jul 2012

  Waitress

  Worked as part of a team to ensure customer satisfactionUsed ability to multi-task in order to serve many customers at the same time

• 

  Beida Resource Middle School

  Aug 2012 - Jul 2015

  English Expert

  • Developed fun and interactive ways for students to practice their English and learn more about American holidays and culture.• Assisted English teachers with writing of exams and judging English competition.• Created an after school program for students interested in additional English practice which allowed them to explore additional literary works and culture.

• 

  Beijing Union University

  Sept 2015 - Aug 2016

  Instructor of Business

  • Developed a curriculum for six different business courses throughout one school year.• Given additional responsibilities in second semester to advise seniors with their final thesis papers and join the board of instructors who reviewed and graded the final presentations of their theses.• Enforced disciplinary actions as necessary with students who were caught cheating on exams.

• 

  Graebel Companies, Inc.

  Jun 2017 - Oct 2020

  • Promoted to consultant within 6 months of being hired.• Created processes and organizational tools to monitor and track a large group of frequent business travels in order to help client avoid tax or immigration issues.• Managed a caseload of more than 200 moves while maintained an NPS score over 10% higher than company goals and customer satisfaction over 95%. • Compiled and edited weekly and monthly reports for the international team of 12-15 people.• Created client specific training documents for future associates. • Managed workload of two associates while second associate was on leave for several months with no disruption to the consultants.

  • International Assignment Consultant

    Dec 2017 - Oct 2020

  • International Assignment Associate

    Jun 2017 - Dec 2017
• 

  Precision Sample, LLC

  Mar 2021 - now

  Start to finish management of market research projects

  • Senior Project Manager

    Aug 2023 - now

  • Project Manager

    Mar 2021 - Aug 2023