Vigneswaran Murugesan

Experience

• 

  S.S.Associates

  Sept 2012 - Dec 2012

  Site Engineer

  Site Supervising, handling more than 10 sites.

• 

  Tata Consultancy Services

  Dec 2012 - now

  As a Portfolio and Account Manager, I am responsible for overseeing both my application portfolio and representing the Nearshore location as the primary point of contact for the entire account. My main responsibility is to test the application I’m currently working on while also managing tasks for my team, ensuring they can work seamlessly without any obstacles. I guide and mentor them to help them achieve their goals. Additionally, I focus on expanding the Nearshore team by collaborating with delivery managers to identify opportunities for further growth. I balance a dual role, managing the account and also working on the technical aspects of the application. Furthermore, I act as an auditor for the Nearshore region, ensuring that other accounts adhere to best practices. Show less As a Test Manager, I am responsible for defining the overall test strategy and planning the testing efforts, ensuring clear objectives and methodologies are set for the testing process. I lead and manage a team of testers, assigning tasks based on individual skills and project needs, while ensuring the team has the necessary resources and training. I oversee and also work on the application execution of test cases, monitor progress, and address any issues to ensure testing is completed on time and within scope. Risk management is a key aspect of my role, where I identify and mitigate potential risks, and I serve as the primary point of contact for stakeholders, providing regular updates on testing progress. Additionally, I focus on continuous process improvement, introducing best practices and new tools to enhance efficiency. I also ensure that defects are tracked and resolved in collaboration with development teams. My role involves managing the testing budget and ensuring resources are allocated efficiently, while maintaining smooth communication with cross-functional teams to align testing efforts with project goals and timelines. Show less I worked as a Team Lead, supporting five core healthcare applications while managing a team of 20 members. In this role, I provided guidance on testing strategies and QA practices, ensuring high-quality results. This opportunity allowed me to work with a larger, more diverse team, giving me a broader understanding of the business and the ability to contribute at a strategic level. I gained extensive knowledge about the healthcare domain, which I used to mentor and help my team achieve their goals.Additionally, I took on responsibilities related to RMG and HR activities at the account level, ensuring smooth team operations and supporting resource management. I collaborated with team members located in India, Mexico, and the United States, coordinating across multiple time zones to ensure timely deliverables and high-quality standards. Show less I worked as an Application Lead, managing and supporting three critical applications while also handling Incident Management (IM) tickets that involved coordinating changes across 15 applications. In this role, I led a diverse team of six members, with team members from India, Uruguay, and the United States, providing guidance on testing strategies and QA best practices to ensure high-quality deliverables.I collaborated closely with clients and business users to understand their requirements, align deliverables with expectations, and provide consistent support throughout the development and testing lifecycle. The location offered a unique advantage with time zone overlap between Onshore and Nearshore teams, enabling seamless communication and extended collaboration with clients. Show less As a Junior Quality Assurance (QA) professional, I have successfully ensured software quality by executing test cases, identifying defects, and documenting results accurately. I have reported and tracked defects using Test Management tools like HP-QC and HP ALM and collaborated with developers to ensure timely fixes and retesting. I have designed and created test cases based on business requirements, analyzed these requirements for comprehensive test coverage, and set up and maintained test environments to facilitate effective testing. My documentation skills include maintaining clear records of test cases, results, and defect reports. I have actively participated in team meetings, training sessions, and knowledge-sharing activities, which have helped me develop a deep understanding of QA processes. Show less

  • Quality Assurance Specialist - Nearshore Portfolio and Account Manager

    Jun 2022 - now

  • Quality Assurance Specialist - Nearshore Team Manager

    Oct 2018 - May 2022

  • Quality Assurance - Team Lead

    Sept 2016 - Oct 2018

  • Quality Assurance - Nearshore Application Lead

    Aug 2014 - Aug 2016

  • Quality Assurance - Team Member

    Dec 2012 - Jul 2014