Deep Enrich
Kerry Campbell
Deputy Manager
1000 followers
City Of Peterborough, England, United Kingdom
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About me
Service Operations Manager at CDW UK
Education
Brooke Weston City Technology College
1998 - 2004Brooke Weston CTC
1996 - 2002
Experience
Mackays
Feb 2004 - Jan 2005Deputy ManagerAdams Kids
Jan 2005 - Oct 2007Deputy ManagerMisco UK
Nov 2007 - Jan 2014Senior Customer Service AgentQuery HandlingEmail resolutionTrainingCustomer Account managementPhone/email resolution
CDW UK
Feb 2014 - nowLeader of 8 team membersCoaching, mentoring, team development and trainingManaging of Customers AccountsComplaint HandlingHitting set KPIsQuery resolutionStock MovementsCourier Liaising/claimsCrediting
Senior Business Analyst
Dec 2024 - nowService Operations Manager
Oct 2020 - nowService Desk Manager
Feb 2018 - Oct 2020Service Operations Team Leader
Sept 2016 - Feb 2018Customer Service Team Leader
Feb 2014 - Sept 2016
Licenses & Certifications
Customer Service Level 2
Volunteer Experience
Animal carer and Zoo Keeper.
Issued by Hamerton Zoo on Jan 2010Associated with Kerry Campbell
Languages
- enEnglish
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