Pam Hodgin

Experience

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  Bank of America

  May 2004 - Aug 2018

  Drove multi-year business strategy and execution for the successful implementation of an enterprise governance, risk and compliance (eGRC) technology platform. The platform serves as the corporation's business process inventory and provides an integrated view of processes with indicative data elements (operational losses, issues, metrics, etc.) that is leveraged by lines of business and Risk Management to assess and mitigate operational risk. Platform was awarded the Celent Model Bank 2017 award for Risk Management.Drove annual process to identify, assess and fund operational risk portfolio of technology and business initiative projects. Worked with project management office to develop robust routines to monitor portfolio performance. Served as business champion and subject-matter expert for creation of industry-leading enterprise quality assurance process and automation of regulatory-mandated risk and control self-assessment process. Managed enterprise-wide operational risk key risk indicator and risk appetite program. Show less Led change management teams responsible for $40MM+ Consumer and Corporate Risk Management initiative portfolios. Team responsibilities included project budget/forecast, process design, business process modeling, employee communication/training and technology enhancements.Developed and managed Get to Strong (GTS) program office. Served as primary point of contact with Office of the Comptroller of the Currency (OCC). GTS provided a structured approach to achieving Global Risk Management’s strategic priorities to meet regulatory Heightened Standards. Served as vendor management executive for Global Risk Management organization, monitoring and overseeing governance of third-party relationships. Show less Consumer Real Estate Sales and Fulfillment - Operational Risk and Business Readiness Executive. Charged with mitigating operational risk by developing standardized processes across multiple channels, driving business continuity planning & execution and ensuring associates complete required compliance training. Served as project manager for cross-functional operational risk initiatives. Supervised Business Readiness team that provided oversight of site openings/ relocations and provides pipeline supervision into the execution of facilities solutions (optimizing expense management and speed to completion). Show less

  • Director-Corporate Operational Risk Management Executive

    Jan 2014 - Aug 2018

  • Director- Change Management Executive

    Jan 2011 - Jan 2014

  • Business Control Executive- Consumer Real Estate

    May 2005 - Jan 2011

  • Senior Vice President - Program Manager

    May 2004 - May 2005
• 

  Wells Fargo (Signature Consultants contractor)

  Apr 2019 - Aug 2020

  Senior Project Manager, Engagement Lead

  Built and managed a new team within Report Mapping & Issues Identification (RMII) organization to fulfill enterprise data governance and COSO compliance requirements and support regulatory issue remediation. Managed project management office (PMO) to convert regulatory report documentation to target state environment-coordinating work effort of 100+ team members. Facilitated voice of the customer (VOC) activities that identified business process improvements through stakeholder engagement. Advised management on operational risk identification and management. Show less

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  Wells Fargo

  Aug 2020 - now

  • Enterprise Risk Director

    Jan 2022 - now

  • Enterprise Risk Senior Manager

    Aug 2020 - Jan 2022