Khaleed Awaiye

Khaleed Awaiye

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location of Khaleed AwaiyeNigeria

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  • Timeline

  • About me

    Technical Support Engineer | Microsoft Teams| M365 | Software Developer | JavaScript |

  • Education

    • KWARA STATE UNIVERSITY, MALETE

      2011 - 2015
      Bsc Business Administration Business Administration and Management, General
    • KWARA STATE UNIVERSITY, MALETE

      2011 - 2015
      Bachelor's degree Business Administration and Management, General
  • Experience

    • Wema Bank Plc.

      May 2018 - Nov 2023

      Managed all activity related to opening and sustenance of all account packages offered to individuals, small business owners and corporations.Handled inbound calls, routing calls to appropriate departments and resolving customers issues on phone.Represent supervisor when absent and review associate performance as well as train accordingly.Logging of customers issues on CSMS portal for prompt resolution.Assist, supervise and train new recruit customer care representatives in ensuring customers satisfaction.Handled data entry and account information updates. Show less

      • Customer Service Representative

        Jan 2020 - Nov 2023
      • Branch service Associate

        May 2018 - Nov 2023
      • Customer Service Representative

        May 2018 - Jul 2021
    • Tek Experts

      Aug 2023 - now
      Technical Support Engineer
  • Licenses & Certifications

    • Career Essentials in System Administration by Microsoft and LinkedIn

      Microsoft
      Jan 2024
      View certificate certificate