Deep Enrich
Reynaldo Ferrer
Customer Service Representative
53 followers
Taguig, National Capital Region, Philippines
Connect with Reynaldo Ferrer to Send Message
Connect
Connect with Reynaldo Ferrer to Send Message
ConnectTimeline
About me
Schedule Analyst | Google Ads Certified
Education
Cagayan State University
2012 - 2017Bachelor of Science in Mathematics MathematicsActivities and Societies: Active member of Mathematics Club and went to different seminars related to my course.
Experience
Inspiro
Jan 2018 - Apr 2018Customer Service RepresentativeSales representative for a local bank, offering different kind of transactions they can avail with their card and assisting the customer with their financial needs.
Ibex
May 2018 - Apr 2022Responsible for making sure that the service level agreements set by various programs are met by realtime management of staff, schedule and volumes based on the metrics set by each program. Worked in a ride-sharing account and making sure to assist both drivers and riders in regards to their concern especially lost items by connecting them. Answering their inquiries thru email, chat, and text.
Real Time Analyst
Aug 2020 - Apr 2022Customer Service Representative
May 2018 - Aug 2020
Tenerity
Jul 2022 - Jan 2024Schedule Analyst
Apr 2023 - Jan 2024Real Time Analyst
Jul 2022 - Mar 2023
Licenses & Certifications
- View certificate
Google Ads Search Certification
SkillshopFeb 2024
Recommendations
Helmy mihat
Assistant Manager, Smart Security AutomationSingapore
Allison lowe, cpa
Business Consulting | SOX Compliance | Internal Audit | Internal Controls | Accounting & Financial A...New Orleans, Louisiana, United States
Saeful anwar
Warehouse Manager PT Industrial Multi FanCentral Cikarang, West Java, Indonesia
Elif yavuz arkan
Vergi ve Bagimsiz DenetimIstanbul, Istanbul, Türkiye
Ifunanya eriama
Non Interest Banker| Customer Experience| Quality Analyst | Customer Service Experience | Virtual As...Abuja, Federal Capital Territory, Nigeria
David marek
Cisco Lector at VOŠ a SŠ BoskoviceBlansko, South Moravia, Czechia
Dr. r h shinde
Facing the challenges with smileChhatrapati Sambhajinagar, Maharashtra, India
Mark nichols
Marketing Sciences Director: Forecasting, Syndicated/POS Data, and Insights ExpertRochester, New York Metropolitan Area
Mariam matcharashvili
Project Manager | Delivering High-Impact Solutions and Team SuccessTbilisi, Georgia
Nerea cruchaga
Senior Manager Risk Advisory | Operational and financial risk | Internal Control | Internal Audit | ...Madrid, Community of Madrid, Spain
Nitin sankarakailasham
SSCBS'25 | Incoming Summer Intern @Mckinsey CCN | CFA Level 1 Cleared (90+%ile, 70%+ in all subjects...Chennai, Tamil Nadu, India
Ts. vishnu kurup sredaran
Project Portfolio Manager at The Adecco GroupPetaling Jaya, Selangor, Malaysia
Mubark aldwseri
HR manager at Saleh Alrajhi & sons CoRiyadh, Saudi Arabia
Seetha lekshmi p
Associate Software Engineer, BOSCH, CoimbatoreTrivandrum, Kerala, India
Ed vincent e. senor
Security Officer at Crimetek Security SvcStockton, California, United States
Paramee supipi
Co-founder at Ifomex | Game DeveloperBadulla District, Uva Province, Sri Lanka
Fabio nicolucci
Process Analyzer SeniorPouso Alegre, Minas Gerais, Brazil
Marco hutecek
Compliance bei Volksbank Wien AGAustria
David valverde
Instrumentation, Control and Automation (ICA) managerSpain
Mohammad anas mumtaz hussain
Foreign Exchange Dealer at Continental Exchange Pvt. LtdPakistan
...