Paige Lichty

Experience

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  Ristorante Molise

  Jul 2018 - Mar 2020

  Takeout Operator

  In a busy work environment of a fine dining establishment, I managed up to 100 daily phone calls, addressing inquiries ranging from takeout services to dining reservations and handled customer concerns with efficiency and professionalism. Additionally, I ensured timely preparation of takeout orders, optimizing customer satisfaction amidst the fast-paced setting. Leveraging my expertise, I played a key role in training new team members, fostering a positive work atmosphere and promoting high morale among colleagues. Show less

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  Bob Lobster

  May 2021 - Aug 2021

  Cashier and Food Runner

  Utilizing a Toast POS register, I managed monetary transactions, providing change for orders up to $400 with precision. Seamlessly serving lunch and dinner to an average of 350 guests daily, I efficiently processed orders and offered knowledgeable assistance regarding menu items, local attractions, and supply systems. By actively communicating with customers to address any concerns or complications, I fostered strong customer loyalty and satisfaction, contributing to the overall success of the establishment. Show less

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  University of Massachusetts Amherst

  Sept 2021 - Jul 2023

  Facility Operations Assistant with Campus Recreation

  I efficiently managed the issuance of recreation sports equipment, utilizing CSI Spectrum Recreational Management software within a POS system. Ensuring participants' safety and enjoyment was my top priority, as I provided exceptional customer service throughout recreational activities. Additionally, I adeptly addressed injuries, emergencies, and compliance matters according to facility policies, fostering a secure environment for all patrons.

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  Appalachian Mountain Club

  Jun 2022 - Aug 2022

  Crew Member

  Within a dynamic, fast-paced environment, I collaborated seamlessly with nine crew members and the management team, demonstrating strong teamwork and attention to detail. My responsibilities included preparing and serving three daily meals, as well as maintaining camp facilities such as docks, bathrooms, trails, and tents. Striking a balance between camp tradition and inclusivity, I fostered an equitable environment for staff, guests, volunteers, and constituents, promoting a sense of community while upholding AMC values of conservation and responsible recreation for our 90 weekly intergenerational guests. Show less

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  Isenberg School of Management, UMass Amherst

  Sept 2022 - May 2024

  Teaching Assistant

  For three semesters, I served as a Teaching Assistant for Career and Professional development where I acted as the primary liaison for a class of more than 60 students. Through personalized 1:1 coaching sessions when requested, I empowered students with essential skills in career document crafting, networking strategies, and interview preparation, facilitating their successful pursuit of internships and employment opportunities. On a weekly basis, I meticulously assessed and generated constructive feedback on assignments, ensuring students' continual growth and proficiency in professional communication. Show less

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  Pratt & Whitney

  Jun 2023 - Aug 2023

  Materials Management & Logistics Intern- Global Transportation

  In my role, I effectively liaised with business partners and colleagues to streamline shipment rate approvals and billing processes, utilizing SAP Business Objects Analysis for over 250 shipments. Additionally, I spearheaded collaborative sessions resulting in the successful production of the Logistics and Materials Execution Newsletter, enhancing employee engagement and business transparency. Furthermore, I contributed to Global Transportation Team cost recovery through efficient organization and filing of internal claims, while my proactive data analysis efforts ensured uninterrupted transportation schedules by alerting stakeholders of potential carrier strikes. Show less

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  Pratt & Whitney

  Jun 2024 - now

  Global Supply Chain Development Program Rotational Associate- Analyst