Mahesh Ravi

Experience

• 

  Amazon

  Sept 2019 - now

  Process Lead for Interview scheduling team for external candidates and also leading vendor Management, Candidate travel & expense, employee relocation and Job board license processes for Amazon Global.Working around the automation of manual processes at a global level. Implemented 11 ideas for various processes and saved more than 10 headcounts for Amazon.Handling new transitions for various business intake for the department at a global level.Handled a team of more than 30 associates at a time for various processes across Recruiting Services in Amazon.Received Quarterly award for Ideator for Q4'2022 and Q1'2023 and Most innovative award for Sep'2022 for my innovation and implementing ideas.Performed production adjustments for quality and productivity.Studied operations to establish standard production rate or improve efficiency. Show less Worked as Subject Matter Expert for Candidate expenses, Vendor management, Contract Creation, Candidate Travel and Domestic relocation process.Took the ownership of end to end activity of Vendor Payment, Vendor On-boarding, Candidate travel & expenses for all the regions within Recruiting ServicesProviding agency support to different recruitment teams.Worked with International Consumer Legal team for creating contracts with third party vendors and Amazon business legal entitiesPrepared Training plan, providing training and mentorship to new hiresConducted Process Knowledge Test for the new joiners / cross trained associatesAudited and service level agreement calculation of the tasks performed by the team and submit the same to the leadership on weekly and monthly basis.Allocation of work to the team, queue management & monitoring queues at periodic intervals to track and report progress.Prepare and publish reports on daily, weekly, bi-weekly & monthly basis about the process metricsPeriodic SOP reviews and update with latest updatesParticipation in stakeholder calls, weekly calls, and transition calls & business reviewsProvide mentorship to the bottom performers in the teamConduct audits and draft audit reports detailing methodology, results, and recommendationsCollaborating with business partners to resolve escalations and deep dive for root cause to eliminate or reduce future contact needs. Show less Worked as a process expert for Candidate expenses process for EMEA, APAC, Japan, Latam and Asean regionsUndertaken all challenges and prepared SOPs for new transitions to make candidate expense as a global processAttended transition calls with stakeholders to explain the details about the processPreparing and analyzing monthly & weekly business reports and submit the same to the business leadersPOC for Recruiters, Hiring managers, HRBPs, Stakeholders and employees in terms of Vendor Onboarding and Purchase Order creation for EMEA, APAC, CHINA regions, Vendor PO India, Relocation without requisition and Contract CentralAuditing and quality check of the tasks rendered by the team to stakeholders and providing feedback on the missesInitiating Payments to Vendors for hiring of new candidates, procuring goods, services, in-house events and Online and Offline testsProcessing relocation reimbursement for internal employeesPerforming a hygiene check of all the processes on a daily basis, finding gaps and proposing solutions. Show less

  • Manager, HR Specialist, Global Talent Solutions

    Jan 2024 - now

  • Process Lead, Global Talent Solutions

    Apr 2022 - Dec 2023

  • Sr. Associate, Global Talent Solutions

    Apr 2021 - Mar 2022

  • Associate, Global Talent Solutions

    Sept 2019 - Mar 2021