Rama Pulloju

Experience

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  SIGMAAVIT INFRA SERVICES PRIVATE LIMITED

  Dec 2013 - Nov 2019

  Support Engineer

   Scheduling of Conference/Meeting Rooms/Ongoing Conferences as per the special request, managing of conferences providing support for any issues during ongoing conferences. (e.g., connectivity / audio / video / call connectivity / maturing of VC Call / VC Device Setting via remote access through web browser etc.) Trouble shooting of VC Issues during ongoing conference and VC systems.  Daily and Monthly basis VC endpoints health checkup, preventive maintenance, and backup of all configurations of Conference systems.  Performing system software/firmware upgradations of all MX/EX/DX series end points. Resolution of various issues Trouble Tickets TT through ECRM and providing RCA’s and escalation of issue further than to OEM accordingly Show less

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  Wells Fargo

  Dec 2019 - now

  System operations Associate

   Implemented automation for seamless integration of builds across multiple stages (DEV, QA, and Production) Deployed self-hosted agents for pipeline execution Created Build and Release Definition to enable Continuous Integration and Deployment Effectively installed and configured IIS web server during VM deployments. Implemented load balancer and traffic manager setups to enhance application development, testing, and monitoring for dev and QA teams. Scheduled auto shutdown of virtual machines during off business hours using PowerShell scripts Designed and implemented reusable terraform templates with standardized configurations and naming conventions. Efficiently managed the scaling of VMs, App service plans, and SQL Servers. Managed the creation of Azure VM's, Azure NIC, and Azure Virtual networks alongside providing access to users for the entire Azure infrastructure services. Configured and organized recovery services for storage accounts efficiently Working with the application Owner for the Data assessment and Getting Approvals Ensured successful implementation of Backup policies for Virtual Machines Deploy and manage the Azure Services like Virtual Machines, Web Apps, Storage, Virtual Networks, and Azure container registries & Microsoft Operations Management Suite Providing solutions to the Customers based on the requirements/service requests Show less