Felipe Canelas

Felipe Canelas

Application Engineer and Technical Sales | Proposal Specialist | Brazil & Latin America

Followers of Felipe Canelas30000 followers
location of Felipe CanelasSantos, São Paulo, Brazil

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  • Timeline

  • About me

    Customer Service Management B2B and B2C | Inside Sales | Application Engineering and Technical Sales | Sales Coordination | Independent Consultant | Brazilian Portuguese | English | Spanish

  • Education

    • Universidade Católica de Santos

      2012 - 2016
      Bachelor of Engineering (BEng) Industrial Engineering
    • Escola e Faculdade SENAI de Santos

      2005 - 2006
      Technical Degree Electrical Maintenance and Electronics
    • Escola e Faculdade SENAI de Santos

      2008 - 2009
      Technical Degree Industrial Instrumentation and Process Control
  • Experience

    • Schneider Electric

      Mar 2010 - Sept 2014
      Application Engineer and Technical Sales | Proposal Specialist | Brazil & Latin America

      ▶️ Development and Management of Technical and Commercial Proposals• Developed trilingual technical and commercial proposals, covering solutions from the Foxboro and Foxboro-Eckardt Field Instrumentation portfolio, as well as associated engineering services, across Brazil and Latin America.• Operational and tactical application of the CRM system for detailed tracking of opportunity progress throughout all stages of the sales pipeline.• Responsible for structuring, both technically and commercially, annual product supply contracts for key clients.▶️ Technical-Commercial Support and Client Relationship Management• Provided technical and commercial support to clients and account managers through remote assistance (phone and email) and on-site visits.• Worked as a Closer, converting proposals into sales while adhering to the strategies and guidelines set by account managers and the sales leadership team.• Conducted detailed analysis of technical documents, such as Process Data Sheets (PDS), Technical Specifications (TS), Requests for Quotation (RFQ), and Piping and Instrumentation Diagrams (P&ID), to ensure the offered solutions met client needs.▶️ Participation in Training and Team Development• Actively collaborated in the development of trilingual (Portuguese, English, and Spanish) technical training for Sales Executives and Proposal Specialists within the Latin American team.• Participated in technical training and relationship-building with product managers, focusing on enhancing the corporate value proposition for Latin American clients. Show less

    • Götz

      Dec 2014 - May 2020

      ▶️ Technical Sales Leadership• Active, trilingual leadership (Portuguese, English, and Spanish) of technical sales channels in Brazil and Latin America, overseeing all stages of the sales process.• Comprehensive leadership in the implementation, coordination, and ongoing maintenance of CRM culture, including software management, sales pipeline oversight, and the tracking of key commercial KPIs.▶️ Customer Relationship Management and Team Development• Served as Sales Executive for strategic accounts, working directly with the General Director, focusing on the effectiveness of the technical-sales service and building strong partnerships with key clients.• Delivered trilingual technical and commercial training for sales channels and global partners, driving continuous team development.▶️ Effective Communication and Marketing Strategies• Creation of technical and marketing materials translated from EN to PT and ES for the Latin American market, ensuring clarity, accuracy, and impactful communication with clients.• Partnered with the General Director to design and implement outbound marketing and sales strategies focused on generating high-quality leads and driving maximum conversion efficiency from opportunities to sales. Show less

      • Technical Sales and Channel Manager, Industrial Applications | Brazil & Latin America

        May 2017 - May 2020
      • Technical Sales and Channel Coordinator, Industrial Applications | Brazil & Latin America

        Dec 2014 - May 2017
    • Studio Thays Santos

      Jul 2017 - Feb 2020
      Co-Founder & Managing Partner

      ➡️ Financial Management of Beauty Salon with ERP System Support (Trinks)🎯 Key Achievements: Enhanced cash flow, increased revenue, refined cost composition, and higher average ticket. Implementation of upselling strategies led to a substantial increase in profit margins on services rendered and products offered. Improved related operational KPIs.➡️ Implementation of CRM Culture and Tool (Trinks) for Standardizing Pre- and Post-Sales Processes🎯 Key Achievements: Streamlined customer database monitoring, optimized key sales metrics, improved services detailing, enhanced management of sales commissions, and strengthened control over employee attendance.➡️ Supply Chain Efficiency Management🎯 Key Achievements: Significant reduction in shipping and product acquisition costs, leading to an overall increase in the company's profit margin. Show less

    • Knell Co. | Brazilian Market Consulting Services

      Sept 2020 - now
      Independent Consultant | Trilingual Expertise (PT, EN, ES) | Global Reach | Remote Work

      Trilingual (Brazilian Portuguese, English, and Spanish) Independent Consultant with extensive experience in national and international markets, specializing in delivering tailored, cross-industry solutions aimed at driving high-impact strategic results.• Customer Service Management | Technical and Commercial Support (B2B and B2C)• Consultative Sales (B2B and B2C) | Outbound and Inbound Strategies• Business Management Consulting for SMEs• Technical Translation, Localization, and Editing | MTPE (Machine Translation Post-Editing)• Market Research and Competitive Analysis• Moderated Interviews, UX Usability Testing, and Qualitative Analysis Show less

  • Licenses & Certifications

    • Lifelong Learning | Entrepreneurship, Sales, Leadership and Emotional Management

      Wiser Educação
    • Inteligência Emocional 2.0 | Emotional Intelligence 2.0

      Escola Conquer
      Mar 2022
      View certificate certificate
    • Produtividade e Gestão do Tempo | Time Management and Productivity

      Escola Conquer
      Jan 2022
      View certificate certificate
    • Comunicação e Oratória | Communicaton & Oratory Skills

      Escola Conquer
      Nov 2021
      View certificate certificate
    • Negociação e Influência | Negotiation and Influence Skills

      Escola Conquer
      Nov 2021
      View certificate certificate
    • Liderança Saudável: Transformando Pessoas e Empresas | Professor Augusto Cury - Healthy and Sustainable Leadership: Transforming People and Organizations | by Professor Augusto Cury

      PUC-RS
      Mar 2022
      View certificate certificate
  • Volunteer Experience

    • Líder de Embaixada - Geração de Valor | Santos-SP | Wiser Educação

      Issued by Geração de Valor on Jan 2019
      Geração de ValorAssociated with Felipe Canelas