Manisha Chaudhary

Manisha Chaudhary

IT Business Analyst

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location of Manisha ChaudharyGurugram, Haryana, India

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  • Timeline

  • About me

    Information Technology Infrastructure Specialist || Incident Command Center Specialist | Major Incident manager | Problem management | Ransomware monitoring | IT service operations

  • Education

    • Kurukshetra University

      2017 - 2019
      Master of Business Administration - MBA Marketing/Marketing Management, General A

      Activities and Societies: Marketing management

    • NIILM University

      2011 - 2015
      Bachelor of Technology (B.Tech.) Computer Science
    • Jawahar Navodaya Vidyalaya (JNV)

      2005 - 2011
      High School Diploma Non medical A+

      Chandigarh

  • Experience

    • Just Dial Limited

      May 2015 - Mar 2017
      IT Business Analyst
    • EClerx Service Ltd

      Mar 2017 - Jul 2021
      • Senior Analyst

        Oct 2020 - Jul 2021
      • Analyst

        Apr 2018 - Oct 2020
      • Junior Analyst

        Mar 2017 - Apr 2018
    • Iron Systems, Inc

      Jul 2021 - Mar 2023
      Incident command center specialist
    • Tata Consultancy Services

      Mar 2023 - now
      Information Technology Infrastructure Specialist

      Monitoring IT operations , RCCA initiator, App/server based monitoring.

  • Licenses & Certifications

    • Indo-US robo league

      Robotic and computer application institute of usa
      Feb 2014
    • Excel Spreadsheet Design: Extreme Makeover

      LinkedIn
      Jul 2022
      View certificate certificate
    • Customer Service: Problem Solving and Troubleshooting

      LinkedIn
      May 2021
      View certificate certificate
    • ITIL Foundation Level

      Tata Consultancy Services
      May 2023
    • Excel Essential Training (Office 365/Microsoft 365)

      LinkedIn
      Nov 2021
      View certificate certificate
    • Tips for Writing Business Emails

      LinkedIn
      May 2021
      View certificate certificate
    • IT Service Desk: Service Management

      LinkedIn
      Apr 2021
      View certificate certificate
    • Speaking Confidently and Effectively

      LinkedIn
      Apr 2021
      View certificate certificate
    • Learning ITIL®

      LinkedIn
      Apr 2021
      View certificate certificate
    • Troubleshooting Common PC Issues for Users

      LinkedIn
      Apr 2021
      View certificate certificate